Mini U Storage - Thornton

Great, glad I chose them

No complaints :) so far so good

Great place

Staff was curtious. The unit was clean and move in was no problem.

Good price

Facility has a good price, is clean, and has friendly staff.

Great prices

Excellent customer service, price as advertise

Great price and friendly staff!

Staff are wonderful, answered the phone quickly and are glad to answer the questions I had. They are very friendly and made the check in process very smooth.

Clean nice price and good location

The manager was very nice. The price was very good and it is in a convenient location to my home

Great

Love the prices there and the staff is very friendly

EVERYTHING WAS EXACTLY HOW I WAS YOLD IT WOULD BE

I was greater with a freundly smile . I didn't get over charged and I was treated wit respect and courtesy.

Nice experience

Nice and tidy, the Customer service clerk was very respectful and made sure that everything was covered.

Managers are very rude

Moving in, from the start, has been one problem after another! I made my reservation over the phone and was told that "use of the truck was free, just pay $19 for insurance and replace the gas I used, and they would hold the truck for me." When I got there, no truck, and that it should be there in the morning. So I had to change plans. The next morning the truck was there, only now I needed insurance in order to rent it. The $19 was for their insurance! Change of plans #2. After asking a friend if he would provide his insurance and being told that he was driver #2, your managers started hollering at me for returning the truck and not my friend (my wife used his car to run errands while we moved and was at the phone store across the street at the time). Since then I have been told I have 7 days to move out because I have been spending too much time in my unit. The reason we had to get a storage unit was because of a flood in our apartment building and had very very little time to gather what we could, we lost all of our furniture, the majority of our clothes got wet and needed washing, plus I needed to go through everything we have left in this world, to organize it in a way that's easy to access. Because we have a 5 x 10 I have to constantly remove and replace boxes, all of which takes time, more than the 1hour I was told I I had when going to my unit! Because I have bee left homeless from the flooding I need to access my unit on a daily basis. I haven't bothered anyone nor have I been in anyone's way, so why am I being harassed by your managers and told my contract has been terminated?

Clean

Close to home, good customer service

Great space at a great rate

Friendly service and a great cheap unit

Quick sign up and clean

Wonderful customer service and great people behind the counter!!

Noice

Got spot to store some stuff!!!!

Best customer service ever!

The nicest, most helpful lady in the office walked me through the rental process. She is so engaging and thoughtful. When I discovered I had left my lock at home after I had unloaded a few things, she called me and let me know she had put a temporary lock on my unit for me. Now that’s customer service!

Great

Great customer service! Price to rent was perfect.

Have to much

Well needless to say, I have to much stuff for where I reside. Fortunately though I found Mini U, after looking at other storage facilities that were actually closer to me. The prices are right and management was very friendly nd was the deciding decision for me. I highly recommend!!!

Staff is friendly and helpful.

Acquiring and occupying the unit was a good experience. Snow should be plowed from in front of units esp those that are facing north.

Great!!

Took awhile to find someone. But when we did she did an amazing job and was super quick!

Fabulous customer service

I had to get a storage unit super short notice so I was in a rush when I went there to sign for everything. The lady who worked there was super friendly, answered any questions I had, was real quick with everything, and it was very clean inside and out. It's the best experience I've had when it comes to dealing with storage facilities if I ever need another storage unit I will definitely be coming back here.