StorQuest - Louisville / Lock

Great experience so far

Moving into my unit and setting up my account was very fast and easy. After making the online reservation I was contacted by the company and everyone was very nice. So far so good!

New customer

John was very helpful in guiding me through the process of getting my storage unit.

Great staff

Manager was super friendly and helpful, units aren’t the most modern but customer service makes up for it!

Great customer service and prices, plus they offered a great discount

Prices were great, Mary was super helpful and kind. We signed a year lease and were given a great discounted price. Thanks for your help, everything fit perfect in our unit.

Friendly Service

Nice facility where even the inside units are not too far of a walk. Pricing could be a bit better and do note they require insurance, a minimum of $10.

Great professionalism, very kept up, I'm satisfied

4th he customer service was great, I'm glad I chose the place for my storage. Than you

not too bad

well , it was an available storage unit. strong gate at entrance. nice weather today.

convenient

good availability and good sized units

great availabilty!

Was good to easily get a unit. Was not aware of the door being so tiny but my furniture still fit in nicely.

Excellent service

Great storage area. Excellent customer service!

Clean, nice location

The property itself is well maintained and the unit was clean and well lit. There is a timer for the lighting but if you remember to reset it every 15 or 20 minutes you will not be left in the dark.

Quick and convenient

Fast and quick service, very polite and informative. Very clean and looks nice.

Great experience!

StorQuest in Louisville is perfect! Clean and great customer service. It was so easy to get my storage unit. Thank you!

Meet our needs, great price, friendly efficient service.

Great clean secure site, but pick your unit well

very helpful staff. Clean and secure and well lit site. Come and go as you please after you check in. The staff admitted that a few units had been hit by the flood in 2013, do some research before you pick your unit. My 5' x 10' is very tall and deep but definitely not 5 feet wide. do you security alarm wire in the unit is a loose as well and I almost ripped it on the first day of moving in. The little things give this place four instead of five stars but overall it is a great site

Mostly pros, only one con

The only bummer is there is no prorated months or refunds.

I have driven by the facility and have seen the main security doors wide open!

I was able to move my belongings into a storage unit easily.

I am pretty happy with the experience, although I expected that getting a locker with outside access would mean I could drive my vehicle to the locker door. This was not the case.