Public Storage - Aurora - 565 Hanover Way

The staff was friendly and helpful

The staff was friendly and helpful. The only negative I have is the location I went to didnt have lighting in the area of my unit. It made it hard to pack the unit after dark.

Kinda of disappointed I wasn't informed ...

Kinda of disappointed I wasn't informed of my rate going up so high only been in the unit 3 months wish I could have been warned.

Ryann I love you!!! She made things so friggin easy for me! I got the smallest unit and it's still more than enough room for my things! The whole staff was so pleasant I wish everyone was like this!! Getting a unit was a last resort option for me but I'm glad I decided to get one because the process was easy and friendly overall! Thanks Ryann!!

Good stuff

Great price and nice, knowledgeable folks running the facility.

This is the place you want to come to store your items. I came to get some prices and not only are they fair prices but the customer service is great. I had the pleasure of speaking to Ryann. She is a wonderful young woman who knows what she is doing.

Bryce was professional, prompt, courteous and very helpful! He made sure that I was getting exactly what I needed as far as space and worked with me to find the best storage unit. The facility is clean and well maintained and I feel safe and secure with my belongings at this location. Superior customer service Bryce! Thank you for one of my first experiences in Colorado being so easy and pleasurable. --- Jennifer

My mother and I showed up a few minutes before closing and Nicki didn't even bat an eye. She showed us our space, explained everything very thoroughly, and made the experience very pleasant. We knew we were infringing on her personal time but not once did she seem bothered by it or us, even taking the time to make sure we knew how to use our code and answered all of my moms questions. She is the best example of 'above and beyond' customer service we have encountered in such a long time!!

excellent staff

We went to the business with the intention of getting a 5x5 unit and realized it Would be too small for our needs. The gal didn't even hesitate and took us to a bigger unit. It was perfect and great location. Look forward to interacting with your awesome staff.