Hollywood Storage Center of Thousand Oaks - CITADELA

Customer support

Couldn’t believe customer support

Quality facility and Organization

I selected Hollywood Storage not only for their competitive rates, but also because they give back to the community in a variety of ways. They regularly donate bottled water to nonprofits serving the local areas, one being my son’s middle school marching band boosters. I also recently learned of their college scholarships program, funded in part through their involvement with e-waste recycling. I can’t say enough about this company and its employees.

Great Experience

This was the best experience working with this company. They were friendly and accommodating for my specific needs.

Amazing place

I have no problems with this storage facility. It's easy and clean and nice and all that. They get a perfect score from me. Oh and they gave me the first month free.

Easy, Fast, Affordable, Helpful

This was a fast, easy and affordable storage facility and the staff Hess helpful and took card of all my needs. I would definitely recommend this facility to anyone I know. Great experience.

Very clean, well lit and helpful team

Customer service is great, reservation and lease paperwork processes are efficient and pain free. The staff here is very helpful and service oriented. They explained everything really well and we moved in without any issues. Plenty of carts to assist with moving your things and hallways are well lit. Thanks for the great experience!

Super Clean Facility.

Nice People and clean facility with Rental Trucks Available on SITE ....Made life a lil easier. Clean well constructed facility.

Fantastic place

Thanks hollywood for your dedication

Get a storage asap

Asap come here and get one.. This o place will not disappoint you

Love this place

You should diff reserve a spot here

Very good place to store your belongings

I recommend every one to go to this place asap... It's clean...very secure ....pretty much you have nothing to sorry about..and that's a fact! THANK YOU HOLLYWOOD STORAGE

Easy and smooth

Even though this is my first time renting a storage unit, the process was very easy. They guided me through the process and were great.

Very Nice Facility

Staff is courteous and efficient. The facility is extremely clean and well maintained and appears to have excellent security in place.

Excellent Customer Service

The staff was very courteous from the moment I spoke with them over the phone. They explained the process and fees over the phone so there were no surprises. When I arrived the staff was very welcoming and accommodating. They also provide exceptional customer service. All of my questions were answered and they provided great advice. I highly recommend this storage facility.

Perfect answer to my storage needs!

At a very stressful time in my life, the staff at Hollywood Storage couldn’t have been more helpful. Location, facilities, unit dimensions, cleanliness, customer service exceeded my expectations. I’m so glad I chose Hollywood Storage rather than getting a POD which had been my first choice.

Highly recommend

Easy experience great staff and facility

Great price, clean facility, and friendly staff

The facility is very clean and the staff is very friendly and helpful. I will definitely recommend the storage facility to everyone.

Great

Great place to store stuff friendly staff and very clean storage facilities would recommend

You will feel like a celebrity

Had an amazing experience at Hollywood Storage Center. I originally booked online to reserve my unit and Gary called me for the follow up. He acknowledged my reservation but also advised of a unit of the same type available with better and easily accessible. Upon arrival Gary greeted me and then had a co worker assist me and looking at the two units. This was great and new for me I have rented from storage centers before and never actually got to see my unit ahead of time. Riding through the facility it was extremely clean, love the theme of the lot being that is closely resembled a real studio lot down to color street names, which I thought was fun and made it more interesting. After the tour I picked out my unit. Gary helped me get a lock and throughly explained all the details in regards to my unit including access time, and other rules. I was extremely pleased with service and pricing which was well priced compared to other units in the area. Move in was a breeze they had push carts readily available and also advise we can call if we are unable to find one. Like I said Celebrity treatment right there. I would recommend storing your belongings here as the facility is clean and you will get excellent service. Even the interactions with customers who already had storage here was friendly so it goes to show they have a great relationship with their customers!

Five star

Great customer service. Easy sign up and move in.