Public Storage - Van Nuys - 15350 Oxnard Street

Great for the price

Only problem I had was I made a reservation online for my move-in date and time, and for the few days between I got multiple confirmation calls from the employees about me showing up... I showed up at the exact time of the reservation to move in and there was a sign taped to the glass of the front entrance, they were out and wouldn't be back for an hour and a half. So I left and went back, they said the manager called an "emergency meeting" and apologized for missing the appointment. Other than that... Great place!

Easy check in process

Customer service was great team members were very helpful and accommodating

Parking Space outside unit

It is an outdoor parking space. The vehicles parked here will be exposed to the sun all day.

Very friendly nice people very professional

Nice clean place very friendly and professional

Liz was amazing and very helpful.

My experience was awesome. Liz was amazing and very helpful. The process was very smooth and the price was good as well.

Very clean

Clean place good customer service

Comfortable

I gotta say that ELIZABETH is an outstanding employee. She speaks so well so that you don’t have to keep saying huh? or what? She explained EVERYTHING so well and easy to follow. She’s the type of employee that I would want as the face of my company. Looking forward to the next time I see her.

Smooth and NO problems

I was able to get my code, bring my stuff, and go right to my unit. Everything was done virtually and I didn’t even need to talk to an attendant. A++++

Easy and BREEZY

Easy to Navigate and pack up. Had no issues and I’d definitely recommend it to others. No complaints. A++++

The facility is located in convenient proximity

The storage unit is nice and clean. Near by street is easy to access Too bad there wasn’t a month free promotion

Clean and easy to access units with air conditioning.

Hi everyone I'm realy satisfied with my 5x5 self storage. I recommended it to all my friends and family.

Don't get locked in

Very clean and nice staff, but if you are putting things away at closing time the whole place shuts down. We were trapped in the parking lot and couldn't get to our storage bin to lock it or out of the parking lot. Fortunately someone else got the gate open and we escaped. Your app stops working right at 5 PM on Saturday, and you will get locked in the parking lot if you are not careful. No one answers the after hours number either.

Great experience

Clean facility, friendly employees, great price. Recommend this location.

Great Storage Facility!!!

I’m very pleased with my storage experience! It didn’t take long to take care of the application. Very friendly staff! Especially Rocio! Nice clean facilities, great security features, & very convenient

Pleasantly surprised

When I arrived & saw it's 'Public Storage' I was ready to cancel reservation. Bad past experience. Glad I gave it a shot. Friendly, personable service by Jazmin who even swapped units to accommodate me (on crutches). Super clean, convenient parking, no long-term contract, secure, and climate controlled. Excellent location! Happy!

Very happy with the experience

Very clean, efficient, and helpful service. I accidentally stayed a bit later during one of the days and received a prompt notification th following morning that this is not allowed. I appreciate that the storage takes the issue of the afterhours so seriously. The best parts of the move included a paperless and quick process, ability to use the phone app to open the gates, and plenty of carts in the yard to move your stuff into the storage.

Everything I Needed

Clean, well maintained unit, plenty of parking, auto entry if you download app, I'm happy

Nice place

This place is perfect and safe

Awesome facility as well as the staff. Thanks Jazmin.

I must say that I was a little taken aback by the location of the Storage Lockers, however a great challenge and experience. Thank you kindly.

A/C controlled unit

This is an A/C controlled unit. I am happy with the decision for the most part. However, I registered online for a $1 first-month promotion. I needed to upgrade to the next size space and the agent was not able to honor the $1 special. Otherwise, it was an overall good experience.