Anchor Self Storage

was fine

was just fine, its a storage unit

Agent was very helpful as I was in a hurry.

Excellent, Will definitely refer others to this facility.

Unprofessional

The website states “contactless move-in” and “rent online, skip the counter, and go straight to your space” so I completed everything online and attempted to stop by the front when I first got to the property only to find the door locked and the lady working there could see me but didn’t open the door or even bother telling me to wait so I went to my car and proceeded to the gate since I had my code and unit number already. Apparently this was a mistake as the lady in the front then decides to come to the door to very rudely tells us to drive our car back to the front that she didn’t know how we were even back there….. she was so rude and very unprofessional. Refused to give me her managers name or number or how to contact him. Horrible experience and I will not be coming back or renting from this place

Expecting Good Things

So far the customer service was awesome, very easy to talk to. Great location, looks clean and reliable. Not the absolute cheapest but I believe it will be well worth costs.

Very satisfied

They even sell mattress covers good thick ones.

Fantastic!

Much nicer than the folks at Public Storage. Process was easy, everything explained clearly. So glad I was able to get the size locker I needed and it's less than 5 minutes from my new home at Bay Village.

Great management, clean facility, smoke free

I felt my possessions were very safe at this facility when previously renting from Anchor Storage; the management team is very helpful, and the price good, with the discount at the time, really helped. I'll be using this storage company again as it was a very good experience. Locked gates so not just anybody is coming in this facility which is good.

Helpful Family

I've been there over a year. They are very helpful and Rich, the Manager took my health into consideration, and when getting out the car he was there to provide assistance for me. They're a great asset to their Company.

Friendly staff and very helpful, economical

Friendly staff and very helpful. willing to work out a deal with me if I need an additional unit, so I can save $$$. Quiet location and indoor units, while not climate controlled, are very well protected from hot sun. Recommended.

Top notch and affordable

This place is amazing, and management incredibly accommodating. Prices are WAY better than most storage facilities. Clean, well run, efficient. Highly recommend!

The manager went above and beyond to help me and make me feel welcome.

The manager came out and greeted me, very respectful about social distancing yet very friendly. He handled all the paperwork in a safe way. Walked me through how to access my storage and showed me around. He was extremely kind and polite. I really appreciated it.

Professional

Very clean and very professional.

Friendly, clean envioiorment

I reserved a unit online. Went in. Signed papers got a fantastic deal. When your belongings matter to you. I know i made the right choice.

Amazing Customer Service

Customer service is amazing and they facility is so organized and clean. They rally out their customers first and makes sure whatever you need they provide for you!

Fantastic customer service

Extremely friendly, professional and a pleasure to do business here.

Customer service

Customer service is always superb. The associated are always caring, understanding and available.

All positive across the board

Very impressed with cleanliness and the units are not sizzling hot inside. The guy who input me into the system (forgot his name) was courteous, professional and helpful.

Great experience with Anchor Storage in Vallejo CA

The absolute best experience I've had with a storage facility. Great customer service, clean safe storage units with easy accessibility. Good value in a prime location.

Clean,great customer survice

This place is very clean the staff is very friendly and helpful. The units are really clean and well maintained. And the pricing is fair as well.

fantastic

Clean, neat, and professional.