Public Storage - San Francisco - 611 2nd Street

opens early

Not much to say except it's a storage facility. If you arrive before 8, it appears that carts are not available. I'm guessing they unlock them once the main office opens. Otherwise, grateful they open at 6.

Awesome space

Great place and super friendly staff plenty of options

I would recommend. Due to excellent customer service and the cleanliness.

so far so good, the place clean and the area where my unit is conveniently located.

Smooth, efficient and well set up

I reserved the unit a few days ahead of time and it was simple to do online. I completed payment online as well, so when I showed up, all I needed was to get an explanation and I was all set. The employee was caring and helpful. He showed me what I needed to do and offered assistance if needed. There is an app that you can use to unlock a sliding door to the units. You can access your storage without needing a person's assistance. The smallest unit fit 5-6 totes full of my stuff as well as a few big and medium boxes with space to spare. Overall, it was a good experience.

Good space and variety of storage locker sizes.

Good sized building to choose a unit to your needs and preference. Decent prices and has an eleventh with rolling carts to help ease the transportation of your items to your space.

Esther was great showing me the ropes...

Esther was great showing me the ropes and making me feel comfortable.

Excellent customer Service

Excellent customer Service. The facility is well-run, clean and the staff incredibly friendly and helpful.

Great overall experience

Great customer service, clean facility, good access and parking.

Great service

Very attentive check in procedure

Great Facility

It’s at a great location. They also had great customer service. It was a super easy move in process.

Excellent service

Excellent service, fast and smooth!

Easy move in

I moved my stuff into storage recently and had such a great experience with the manager on duty. It was a very pain free process and I feel very safe knowing my belongings are in good hands.

Professional and polite service.

Professional and polite service.

Very friendly and helpful staff

Very friendly and helpful staff. Good location, clean, easy access.

This exceeded my expectations

This exceeded my expectations. First class service from Brandon at Public Storage 611 2nd Street, San Francisco. Thanks!

Facilities are good but the hidden cost ...

Facilities are good but the hidden cost and surprise increases in rent does not allow for much planning or preparation. It's a bit of a 'gotcha' to have all your stuff in and then suddenly receive an increased invoice. I understand rent increases. But there should be a better way to implement this.

Awesome customer service! Brandon was super helpful and answered all my questions.

Brandon was incredibly helpful setting us up with our storage unit. He was friendly and explained everything clearly and we were left with zero questions! Would highly recommend!

Marie is awesome and super helpful. I was setup quickly and got a great tour. I highly recommend coming here for storage.

Great location, quick and easy access to my office which is awesome! Pull through parking is great so I don't have to worry about parking spaces and Marie made the process very easy and worry free! Definitely recommend!