Public Storage - San Francisco - 300 Treat Ave

The best service and hospitality!

Thanks The best service, very polite. Thanks for hospitality. Excellent environment!

Excellent storage facility

Great customer service. Organized, clean and great location.

A secure system in place

Smooth moving day clean restroom and basement accessible

Clean and convenient

I had a much better experience than I could have imagined! The place is clean, quiet, there are trolleys to help you move, and the staff were very caring and kind.

Public storage

I was able to find a ladder access high shelf storage locker from public storage for under $50 a month. The location outside has decent parking and the facilities are very clean. You can either provide your own lock or buy one from them. You need a digital code to enter the facility.

Great Place!

Great and super easy! The customer service is incredible :) This place made the stressful experience of moving so much more smooth and manageable.

Pretty okay to me except...

Everything seems pretty okay to me except the locker I got (5x2) was on the top which requires me to use a huge ladder to climb anytime I want to use the space. It’s Comfortable if you are not afraid of height. I find it disappointing cos it wasn’t mentioned in the description until I got there. But overall I likie!

Move in was smooth and easy

The staff were knowledgeable and easy to work with.

Best Customer Experience Ever!

Nice facility, very clean and modern in an historic old warehouse, and best customer experience with manager Teresa and crew on very short notice and a few complicating factors. Excellent experience!

Customer Service was really good

Customer Service was really good, and they were friendly and knowledgable

Very disappointed

I signed the contract lease and received a business card with my gate access information card. They said you can enjoy 24/7 access. This is a big lie. The place closes at 5 pm on weekends. Last Sunday I did have a terrible experience with a rude and lack of customer service from a male employee who was working by 4:50 pm at the Public Storage, 300 Treat Ave, San Francisco, CA 94110 4:50 pm. He should be fired. I'm going to release my storage asap. I can't accept any business that supports this kinda behavior. I'm very disappointed with Public Storage.

Teresa was a rockstar!

Teresa helped me get set up and found me a better sized space than I had originally booked. She was the best!! Nice, clean location. Only drag is that there isn't really a loading dock, so unloading our cargo van was a little suboptimal.

First time experience.

Theresa is friendly and knowledgeable. It was a painless experience to rent a storage unit.

Excellent service

Excellent service, transparent pricing, nice, clean storage, well organized.

Reservation was re inputted but I could...

Reservation was re inputted but I could not make the first reservation. I rescheduled and the price was hard to beat. Public storage saved me time and money. Great job. I hope I won't have to change my mind. All good for now!

"First and Only Warning"

Well, while I am excited about my rental and looking forward to my partnership with Public Storage; I did experience something that bothered me somewhat. Upon my second time at the storage after purchase, I arrived near closing time with some of my stuff. I was arranging my belongings when the front desk worker come to my unit telling me to hurry since it was close to closing. I apologized thoroughly to her and quickly locked up. The next time when I went to the unit, there was an extra lock on my door. I went to find out what was going on only to have the manager tell me that the other front desk person told her that I was hanging around lingering in my unit. That I had my shoes off lounging and was trying to cause her to be late. I was shocked because she told me that as a manager, she can put a lock on any door at anytime whenever and for whatever she wants. I also thought that the situation was not blown up as much, but I feel that I wasn't lounging around and my shoes were off because of walking to the Public Storage facility and I had seen a roach crawl in the until. I didnt sign up for bugs.

Staff is very friendly and...

Staff is very friendly and knowledgeable. It feels like they know me and don't need any explanation when I call- and I love it!

I wish the lights would work in my...

I wish the lights would work in my aisle. All the other lights work throughout the building. There's no lights inside the storage unit so I need some form of light. I depend on the hallway lights so I don't trip and fall but the lights are just not working.

The attendant that helped me was very ...

The attendant that helped me was very efficient and thorough. Excellent customer service and worth the time to stop and make this review.

They have been understanding of others troubled times and very fare