Storelocal Storage - Oakland

Very helpful staff

Great location, friendly, helpful staff convenient hours and entry app

great staff, easy onboarding. thanks!

Really appreciate the help getting the storage unit.

Very clean and affordable!

Had a great move in experience. Eliye was extremely helpful and a delight. Thank you Eliye! The space is very clean and office is quite zen. (And smells nice!) Take note you have to use the app to get in and out so have your phone charged and ready. But it is great. Happy with my new space!

This is the safest storage I have seen so far

This place is clean inside and out. The staff made me comfortable from the first step I took in the place. Everything was explained in plain English and we were done within 10 minutes. I do not have asked for anything else.

Clean, keyless, affordable

I was pleasantly surprised by how modern and clean the facility is. The rep at the desk was very helpful ave had me signed up in no time. I'm very happy with the keyless system and the price is far. I just signed up so I haven't had any billing or payment issues.

very high tech storage unit

if you want old school storage with a padlock go elsewhere , if you want high tech security this is it !!!

New state of the art facility

customer service wonderful , but getting use to all the High Tech Facility alittle overwhelming

Great service & prices. More carts please!

Great service & prices. More carts please!

Top notch!

Checkin was smooth, using the app for access makes it all easy, the facility was clean, well constructed, and as simple and hassle-free as I would have hoped. Person who did the checkin with me was super friendly and explained everything well.

Very, kind and helpful

Need more customer service like I got from store local... Always with a smile when I was spoken to.

The place is clean and well maintained. Easy off street parking.

The service and people at the desk are cheery and helpful. When calling the business, I usually have to leave a message, but I get a call back within a few hours.

Overall extremely worth it

The storage spaces are controlled by an app in your phone to be sure that no one else can get into your things it’s perfect and very clean and easy to navigate. And the customer service is excellent and extremely friendly

Everything good overall no complaints

Customer service was good the pricing is good the facility is clean.

潇摯

Good service, excellent parking spaces, reasonable prices and everything is great.

Great location. Extra clean

Digital everything which can make it a little hard if your in a rush. But overall worth the money

Excellent Storage

Customer service is excellent, and the storage facility is state of the art and extremely secure.

Nice and wellcoming staff, clean facility.

This is brand new high tech facility. Great layout and ultra clean with friendly knowledge staff.

Terrible Customer Service

I have had my account since February/March 2022 every time I get ready to make payment there is a constant problem. Amber is very rude. Additionally, I have asked for management details to log my complaints. I am supposed to get an email receipt and invoice. Received none for this month and still have no idea what to pay. Upon notifying Amber her response was “We sent it”. Then once I added that I did not have it there was silence. Also my unit is broken. I cannot lock it electronically. Upon notification to Store Manager in April there was no resolution. My unit is still broken. So now I will be looking to corporate for a way to make payment. Store Manager’s customer service is very unhelpful. I need invoices and receipts to make payments and get reimbursed. I shouldn’t have to beg for the basic information provided to do business. I will be advising the better business bureau of my experience. I agree with the previous dissatisfied customer.

Love the facility рџ’•. No locks codes not keys.

Just plain simple and easy No stress No remembering No losing No asking Just pure oasis!

Waiting on an apartment to open

Amber was prepared and highlighted all the needed and useful information regarding my rental unit and agreement. I felt very confident that I would be supported if I needed anything.