Public Storage - San Francisco - 2587 Marin Street

Clean

Staff friendly place is clean location is prime

Great

Great place nice people easy set up

Great place

Great safe place to store your belongings and not have to worry. Would definitely recommend.

Easy to use but….

This place is easy enough to use and store your goods. The ONLY issue encountered is if you have a big moving truck and a trailer attached to it; it’s difficult to get out and take some work so I would not bring it inside the lot itself. Also, the lot is shared by a news station so you run the risk of having to move your car or truck in a hurry if you’re blocking them

Vincent is amazing!

Vincent was very helpful. Facility is clean. Reservation was smooth.

Quick and efficient

Both managers I have met, Karen and Esther, were very friendly and efficient. They took time to explain things to me and helped wherever they could. Thank you ladies for a great welcome to my first-ever storage. The on-boarding was simple and fast, the facility seems secure, and the storage space is dry and safe.

Good facilities customer service

Good service over all. I will recommend for fiends.

service was exceptional.

Esther was unbelievably helpful. The unit I reserved was too small and she quickly and efficiently processed an upgrade. She was friendly, helpful and professional.

Excellent help from Esther, the service rep on duty when I arrived.

My actual move-in was greatly facilitated by the on-duty rep, a woman named Esther. She was polite, intelligent, patient, clear, and walked me through every part of the process of moving in. Moreover, I found it VERY helpful that she first showed me how to do everything I'd need to do on my own if she weren't there: input my access code, download your app, find a cart to move multiple boxes, use the elevator, open and close the unit door, correctly lock in shut, and so forth. Then she had me do what she'd showed me to do. I've never had better instruction in navigating a new place that I would be periodically visiting. On a score of 1 to 5, I'd give Esther a 10!

Quick and easy move in

The move in was quick and easy - I had a code to get into the parking lot / elevator, then my lock was sitting inside my storage unit. Had no issues getting in, and was able to easily get storage cart to move things from my car to the unit.

Great customer service by two young men

When I wanted to preview and set account Johnny was very helpful and explained succinctly the procedures. When moving in on a time crunch Eric was very helpful and explained to my movers,helped with code entering for the first time,took the forgotten lock to them. Both young men, very polite, and very accommodating. Thank you.

An amazing move in experience

Very quick, efficient, and amazing price range

Its good

So far so good. All is well and I am using the storage for what it's worth. I plan on being there for a few months. I have to keep stuff on stand by.

Cheyenne was very helpful

Cheyenne was very helpful; quick, well informed and in some cases very patient with me.

5’ 7’ unit

Great customer service and easy move in.

Toxic

So far it's been good. I've rented a storage here before & it was fine which is why I chose to rent again.

Amazing customer service!

Great customer service. The woman helping me, D, was sooo nice and understanding!

Great Experience

Great Experience! I needed a ground-floor, accessible space "right now" when I arrived back in town from 3-weeks vacation last week. The folks at Public Storage on Marin Street couldn't have been more helpful, quickly finding a unit and getting me signed up. Already having another unit with Public Storage may have helped with that process, but all I know is that I was able to unload everything that needed to go into the unit in about an hour, which was record time! Facility is squeaky clean and super-easy to get in and out of. Highest recommendation!

Cheyenne gave the best service when I...

Cheyenne gave the best service when I arrived at my reservation. She always kept a smile , answer all my questions. I will never forget the remarkable experience I had with her on Saturday. I will definitely recommend to my friends and family .

Great Customer Service. Easy to move in.

It was really easy to sign up, choose a unit, set up a time to move in, and actually move. The staff at this location are really friendly and helpful! When I arrived, they worked with me to find the best unit. In the end, I went with the one I originally chose, but it was awesome that they tried to help me save money. I also got confirmation/reminder calls, which was helpful. The facility itself is well managed. There's plenty of equipment and parking. Made the process much less stressful.