Trojan Storage of Sorrento Valley

Best service and assistance

I had a great experience with Trojan Storage. The facility is clean, secure, very good mobile app easy to use, and well-maintained, which gave me peace of mind. The customer service was outstanding—super helpful and friendly, making the whole moving process so much easier. I would highly recommend this place to anyone looking for storage!

Top notch experience.

Top notch experience. Great service. Very good space. Even better price (even with obligatory insurance). Convenient app/technology/bluetooth through the phone to access the renal. All in all, pretty darn cool.

We’re in the middle of moving in

We’re are not done with the move so far this facility looks good

All-around Fantastic Facility

The facility is very nice and super clean! The customer service is fantastic, always helpful and personable. Leo was great with communicating with me prior to move in and is always easily available through call or text. He did a great job orienting me to the facility upon move-in and is wonderful at his job! Also, the lock system on the storage units were just updated to an electronic system that you can utilize via app. The entire facility has such convenient and user friendly electronic security systems that are safe and secure but don't make it a headache for customers. I highly recommend this facility. No complaints!

Staff was very helpful and friendly

Very clean and secure facilities in

The gentleman was really nice

I love the place storage really clean

Great customer service and quick responses/follow-up

Old style storage that is upgrading (new remote lock control coming!)

Clean and tidy

Very friendly personnel Leo. Whole facility looks clean and tidy.

Great place

My friend and I went. Got one quickly. Leo at the front desk was nice, professional and showed us how to get to our storage unit. Really clean besides other customers recently leaving trash that he notated to go pick up after our walk through. We feel our stuff will be safe there for awhile until we can get it to my new home in a few months

Trojan self storage

Great service, clean facility.

Clean facility, great customer service

Nice location, Leo and Dana are absolutely the best management team at the location. Great customer service, they know there facility. Facility is clean, location is nice & smells clean. Price was the best in the county of SD, they looking to help yoi out not overpriced. And Jake at the call center-5 stars to him for his customer service, he went above & beyond.

Great place

All was well and good appreciate the great service

Fantastic customer service

Leo was amazing and so helpful. It was so easy to obtain the storage unit all online. The unit was easy to find and property is very secure and the price is best in San Diego!! Thanks for all of your help Leo!!

They are just awesome

Even before I booked, Leo who responds on phone is such a nice person to talk to and you immediately feel comfortable with all your questions answered. He is always ready to help out. The move in was very smooth and gets my 5 stars in all areas

Pleased with everything

Leo and Dana are the best: professional, welcoming, patient and really good guys. Clean storage unit. Good price. Thanks! рџ’—

They made me a happy customer

Yes so I was going to get an upstairs unit and paperwork and everything went very quickly however when I started to move in I realized that there was a slight problem with the lift taking your items to the second floor and so without hesitation they fix that problem for me and put me in a different unit and I was on the ground floor and I'm very happy with my unit I'm not paying the roll up pull up price but I'm on the first floor and it's right inside the door so it's wonderful easy to load and unload. I had picked out a different unit actually on that first floor but the manager showed me an excellent unit instead and I was so happy. The paperwork is easy and smooth easy entrance and exit the only thing I wish that they had was larger four wheel carts but it definitely holds plenty to wheel into your storage. The manager even took it upon himself to take care of the fee for switching units which I was greatly appreciative for.

I already referred two people

Dana and Lee are excellent customer service reps

Ehh is alright

I don't like the rules like no shutting door while inside

Super friendly Alexis is amazing!

So amazing, helpful, clean. This place is great!

Fast, effective and efficient

Efficient and expedient ………………..!!!!!!!!!!