CubeSmart Self Storage - San Diego - 9645 Aero Dr

$20 unit was an astounding $85 out the door - ridiculous

No advertised $15 units, but a precarious $20 unit was available. However, it totaled $85 for the first month/out the door! ABSOLUTELY RIDICULOUS. High administration fee for what I'd already done online. Mandatory "insurance" which I didn't want or need. Mandatory purchase of their lock which I didn't want or need. Would I recommend this place? You've got to be kidding me. And, apparently, no carts for moving belongings around (carts are common at other storage facilities). POOR. VERY POOR. Max fees but min attention to customer.

Keep reasonable prices

Keep good prices!!! I got a special for the first three months.

Great storage space!

Mercedes was wonderful at the front desk. She answered all of our questions and helped us get signed up very efficiently. The space is new, clean, and climate-controlled, which is so nice to have. We are very pleased with this location, the access hours, and the price. The staff is very friendly, too.

Great Experience

On line reservation was very simple and when I had questions, the 800 # was helpful and connected me to my storage location for additional info smoothly. My lock that I purchased was in the unit upon arrival.

Very Easy, Well Organized Experience

My experience with Self Storage was excellent. The small details matter! The sliding doors made moving my items convenient. The Music uplifted my mood, brought back memories and made the experience enjoyable. The little welcome bag felt personable and so cute. Overall great, easy move in day {=

Nice facility, clean

It's a nice facility, but the office closes at 6, which I find a little early for people who work regular jobs, and I wish it was open 24 hrs or at least until 11 or 12. I also think the price for the size is a little high, but it's probably competitive for San Diego.

Good price

Clean and well lit facility, good value

Great service!!

Great staff, pleasant customer service agent on my sign up day. Excellent facilities.

Some of the best service I've ever had

The manager was very kind very considerate help me out a lot and I would recommend it to get the raise.

Customer service at facility was excellent

Customer service at facility was excellent

Good!

Overall good. Clean and climate-controlled.

Perfect for what I needed

Staff was friendly and easy to work with

Clean and good service

Clean and good service over the phone

Great Experience

Very nice experience and very helpful..

Great Customer Service

Leyde was knowledgeable and made the move-in easy and quick, especially because this was first time I've had to use a storage unit.

I love the staff!!!

My overall experience with this whole thing from A to Z has been amazing. I recommend cube smart off aero because I usually have issues with weirdos or feeling harassed by staff but not here. Thank u guys

Online

The process was easy and quick. The facility itself was clean and gated. I believe, Kara was the manager who assisted us? She was great! Overall really pleased with my experience so far!

Very professional and neat

The place is very secure, clean and has props go help you move your belongings into your storage. Would totally recommend

Super helpful in move in process

Super friendly staff that answered all my questions.

Clean facility

Love that it's a new facility, near the freeway and right next door to a 711!