Liberty Self Storage - Ridgecrest

Customer Service is the best in town

I am in the beginning stages of divorce and have to reduce a 4 bedroom home to a 2 bedroom apartment. There are so many steps to do before move in day, and it can feel overwhelming. Thankfully, reserving and renting a storage unit was so easy because of Christy. I am a scattered mess, but she checked on me and kept me on task through this process so I didn't lose the unit (there aren't very many available to begin with). Christy made sure I got the online discount (new financial constraints of one income instead of two), and really took her time to walk me through every step of the process. I'm truly thankful I chose Liberty Storage because of Christy.

CHEAPEST PRICES IN RIDGECREST

Management is sweet, with a few cats so if you have allergies you may want to phone ahead. location is off main road. easy access gate time closes a tad early but overall nice safe location to store belongings

Great place

Everything went good it was efficient

Great place

Love the storage place just wish the ghetto is a little bit longer but that's okay the management is awesome she's really really really sweet

inexpensive

Not happy that I was not allowed pick my move-in date-so I think that reservations should be allowed. Customers should have the opportunity to pAY IN ADVANCE FOR THE DATE THEY PLAN TO MOVE

Good deal

Good deal, central location, no issues

EVERYTHING IS JUST FINE. THANK YOU

EVERYTHING IS JUST FINE. THANK YOU

Excellent service

This is my second time renting a storage unit from them they are the best price in town and have the most friendliest people working for them

Very nice people there. They are very helpful

Great place. Convenient location, very clean, easy access. I would recommend them to anyone who needs to have a storage space.

Management is excellent, space is fine and easily accessible.

Kevin, the new manager, found excellent solutions: for my need for temporary staging space; for opening stubborn doors and fixing them so they work; for creating a way to handle a small, long distance move through U-Haul resources, from California to Massachusetts. Otherwise, the closest long distance moving company is over 60 miles away, and requires a 2 week lead time, beyond my allocated time here. The result is cost effective and efficient and beats the large long distance move companies. Pods are a good answer for my requirements. Kevin negotiated the pod rental and delivery with another U-Haul provider in town, and definitely cut through a great deal of time consuming business for me. He leads an excellent and efficient team. Thank you.I hope you realize tha

Friendly staff, lousy facility.

No electricity and dilapidated door seals have made for a most unsatisfactory experience. After requesting the door seals be replaced, I received a "good-luck-don't-hold-your-breath" response from staff, and watched all of my belongings become covered in dust (sand). There are black widow spiders nesting around the inside of the door seal and mice have invaded the space. One day I was actually startled by a rattle snake, which was curled up in the corner, just inside the door. There is no electricity to run a vacuum, nor lights to see what might lie behind that which is being stored. Trying to maintain the unit is hopeless. I would be far ahead to just abandon it. I have seen one man park his RV and leave, with a leaking holding tank valve and gallons of effluent leaking on the ground.. On a positive note,the staff have been both sympathetic and helpful, when dealing with situation under their control. The owner's could care less. Hopefully that has changed.

Easy access but secure.

Customer service is outstanding. Open 7 days a week allows me to gain access to my camper pretty much whenever I need it. Just fantastic. Thank you.