Trojan Storage of Rancho Cucamonga

Lock holes is too small

Everything is fine but lock holes are smaller than regular other storages. Standard storage lock is not fit that holes.

Raised rent 3x in a year

I'll never use this facility again, they raised the rent 3x in a little over a year paying 117.00 for 5x10 1st floor, email from Kevin was rude when I inquired about the rent hikes. Will also post on all media about Trojen.

Valuable customer service

It’s encouraging to encounter a favorable experience. the team exhibited compassion and offered assistance during time of difficulty. It’s vital to feel protected and exempt from prejudice, particularly when dealing with unpredictable events such as a car failure. The immaculate state of the facility and the respectful demeanor of the staff also play a significant role in enhancing the overall experience.”

Excellent friendly service and totally concerned about customer needs!

I was very impressed how I was escorted around to various storage units to find the perfect one. Very clean and well kept facility. I also rented a U-Haul truck and they have them right there at the facility. I am glad I found them!

Quick and easy move in

Moved in overnight from my phone and got my stuff in my unit within minutes!

Quick and easy rental.

The employees were courteous and helpful. It was easy and quick to rent my unit.

Extremely Clean Units Great Service

My first Impression was Outstanding. I love the private location and the convenience of the entire property. The Assistant Manager Luis was very knowledgeable and helpful. I was shown different size units which was helpful with my decision. I would definitely recommend this Business.

Clean facility, friendly, professional service.

The unit we rented is very clean, as is the whole facility. Access is quite easy. The staff member who assisted me was very friendly, professional and knowledgeable. I was able to get a promo, which made the price drop a bit. I would definitely recommend it.

Your staff team provided great customer services.

Yes, I will recommend this storage place to others. Customer services was a great experience & smooth transition.

Fast and friendly

Great customer service, honest and friendly.

Glad I chose Trojan

Nice, clean and reasonably priced with kind happy staff.

They made moving in easy

They made moving in easy And everything was clean!

They make nice and easy to move in.

Need more lighting in units and access to the bathrooms after they close at 6

So easy and Excellent service

I was very pleased...It was quick and very helpful...I was very impressed

So far, so good!

Ashley was very personable & professional. So far, so good. The place was clean &easily accessible. The fact that there are restroom facilities for customer use, is a big plus in my book!

Great price and great facilities

The price for the unit was great, had some issues with the gate code but other than that the experience was a smooth one. The facility was clean and the manager was very friendly and quick.

5star service

Everything was very professional,well organized

Great customer service!

Wasn't going to make it before closing so I called to let them know. They were so patient and willing to wait for me. By the time paperwork was done, it was about 30 min past closing. The on site manager was very informative and friendly throughout the entire process. Thanks.

Very nice

I was able to move in immediately. Liked the service and cleanest of the place

Well informed & quick process

Angela was very helpful, she called the day prior to confirm and left a voicemail. I also received an email for my reservation. The day of move in Angela was quick and efficient, the process only took about 20 min and I was able to move in the same day after registering.