StorQuest - Rancho Cucamonga / Hampshire

Overall please

Pros: Great reservation, initial check in process and customer service all went smoothly. Price was amazing! The location felt safe and secure ЁЯдйЁЯСНЁЯП╗ Cons: Hallways are a bit odd.. slightly narrow, carpeting a bit lumpy in spots and hallways are not straight from one section to the next. Overall happy though so far ЁЯШЙ

Awesome

Really good service and quick.

Easy to use. People were helpful

Easy to use. People were nice.

Great place !!

It was so nice to have someone be so friendly and helpful . The place is priced rite and not too far from my place .

Thank you store quest.

I give store Quest a 5 star rating overall.

Needed a storage and I got it

I was actually I was actually quite shocked the service was awesome and I really like my unit I recommend it to anyone

Great

Fast, clean, good customer service

Great place

This place is great. The prices are good and it's very clean

Great Experience

The young lady that helped me was very friendly and knowledgeable of the facility. The process time was quick and easy.

Safe neighborhood

Located in a residential are. Not much foot traffic. Great customer service. Bummer no lights inside the storage.

Manager very helpful throughout process

Manager very helpful throughout the process

so far so good

Friendly staff!! clean facilities, fair price for the size unit we purchased. Insurance is a good rate.

So far so good

Professional, pleasant experience

Sharon Gorecki. Is the person who moved in. Don Solt is the one who recommended square-foot.

This location could use more lighting especially inside the units. The staff was very professional and extremely helpful.

I didn't know that the facility made you have insurance. You should be able to decline insurance

It's a the good place to store your things.

I've been using storage facilitys for years, in my opinion the staff was friendly and helpfull, the facility is what it should be, everything worked, from the doors, the elivator, the push carts, the front gate. The price was fair, as I did compair pricing. The location is good and and easy to get to. Its a good place to store your things.

the price advertise said $1 for the first month nm you got half of the first month when asked why they gave me some Bologna story.

Just OK

So this is a storage facility, not the Hyatt Regency. Having said that, my check-in experience was hit and miss. I had been told I could let my movers start moving my stuff in while I did paperwork (I had gone a few days earlier to do it, and was told I had to wait until moving day.) Okay. So I verified that I would not have to stand there filling out paperwork while paying movers $114 to sit in their truck. That's not what happened, so I ended up paying more for my move than I had budgeted. Then I found out I needed to bring my own lock, which I wasn't told ahead of time and did not know about. Conveniently, they happen to sell them there. The employee I worked with was very nice and helpful, and sympathetic to my lost time and money, and called me later to reach a resolution. He was new, and I do feel that he did his best. It's just frustrating to be told one thing and then have something different happen, on Moving Day, when you are already tired and stressed. Having said all this, the prices are reasonable considering it's a place to store your junk!

Customer service is great, facility is old, broken down, smells