Public Storage - Rancho Cucamonga - 10701 Arrow Route

Yes I would easy access

The truck was able to access unit and unload with no problem. The storage size was just right

Great service very rare

With Great services is hard to come by now days

Best experience yet.

Thank you for giving me some peace In a time of a moving mess. I appreciate the easy access by remote on my phone. The storage is clean and and they answer any questions I have quick and with detailed answer. Thank you

Public Storage Makes it Easy

Moving in was easy! I had everything I needed to move quickly and didnt have to wait on someone. I reserved my unit that morning and was moving in within the hour.

Great storage facility, with awesome manager!

Great storage facility, kept very clean, and the manager, "Christina", is very helpful and professional! This is a great place to store your items and access is very easy.

Arrow Rt Location

Well laid out and very clean facility

Amazing

Outstanding professional service. A process that was foreign to me and attempting to coordinate from another city; the staff made the process easy and worry free. I can not thank everyone for their support and education. Thanks for the cup of coffee, while I relax and watch the movers. Thanks!!

Rancho Cucamonga Site

The Rancho Cucamonga PS on Arrow Highway is well maintained and clean. Very friendly, helpful and professional staff. Prices seem fair too!

Great customer service

Great customer service! Easy and quick processing.

Trifecta

Great location, great staff, and very clean facility (very important).

Christina was amazing

Christina was amazing. She was very helpful and has great customer service. I was 100% satisfied. Thank you.

Where do I even begin..

Where do I even begin... if I could give this place negative stars I would. First the unnecessary questions upon move in about what kind of items we will be storing in our unit! Uh what does that even matter to you what will be in our unit? Second the lies about them calling us and leaving us messages to confirm our reservation... never a missed call or voicemail! So anyways we showed up on Wednesday May 1st at 2:30pm to move in two loads of stuff and we were out by no later than 3:30pm. Cool everything seemed fine! Nope showed up Thursday May 2nd at 3pm went in to leave my ID to borrow a cart and the woman in the office who wasn't the one who helped us the day before said oh yeah you just moved in yesterday... uh yeah that was weird, how do you know, just got a really strange feeling after that, then head to our unit to find our it had been broken into and burglarized. We immediately go back to the office where Christina didn't seem at all surprised that our unit had been broken into. Was no help what so ever and couldn't do anything to help us because EVERYTHING was against policy. We immediately called the police and had an officer come out and take a report, finger print and check the cameras since it had been less than 24 hours! Also just so everyone is aware there are only cameras on the outside of the buildings and they are only motion activated by cars so they don't record 24/7 so basically are worthless. We took the load of stuff we were going to drop off back home and went back the same night to empty our unit. This location does not have any cares about their customers or their belongings. Before we left the location we did a quick walk through because we were told they employees walk through the facility several times a day and just in our area we counted 11 other units that clearly had damage from burglary. This place is awful and I would not store anything there.

Not sure yet this is my first...

Not sure yet this is my first experience with public storage....... So far so good....

Great Storage Area

I've rented a unit form Public Storage/Rancho Cucamonga on two occasions. Each time the customer service has been stellar. Shout out to Christina! The units are clean and well maintained. I didn't even look around the second time for a better place to store my things!

Sharon and Christine really made my...

Sharon and Christine really made my experience enjoyable. They were very warm and welcoming. I was able to really speak to sharon and she just made me feel comfortable. No reservations at all.

Sharon made my move in very easy. Thank you for all your help. I would recommend this place to anyone needing storage. They have great customer service.

Christina and share are an awesome team. Always helpful and knowledgable.

Christina, Sharon, Louise are awesome!! I highly recommend this location.

Christina and Stephanie were amazing, thanks for making the process painless. Clean, friendly, would highly recommend!

The process was flawless and professional. I had the pleasure to be assisted by Lily. Lily, greeted me with a smile, made me feel absolutely comfortable while she showed me my unit and assisted me with an upgraded unit that would reassured me the right amount of space I needed. I will refer angone to this location. Lily you're awesome!!!