Public Storage - Santa Ana - 2200 E McFadden Ave

Impeccably Clean Facility

I have never seen a storage unit facility that is high-class at the greatest value. The staff was courteous and fast to check me in - less than 10 minutes. My moving truck was waiting outside. I am paying for their time on the clock. They were efficient and absolutely effective in getting me in a better unit than I had booked. Walked me to the unit, helped guide the moving truck in and showed them where the delivery door was. The hallways are super clean and well lit. Five star review for their team.

Friendly and Supportive Staff!

Friendly, professional, efficient professional staff with a supportive Customer Focus. Glad that I found this location for my storage needs.

Storage facility worked out great

Location is great needs more moving carts only 2 for the entire facility

Exceptional Experience

The young lady who helped me was very professional and efficient. The facility is very easy to navigate in and out and very secure.

Seamless, Efficient and Clean.

gate access makes it seamless. Also, very high vertical space allows for more room. Great place.

Overall good experience

It was easy to find and easy to access my unit

I am Happy

Katie and and the other guys helped me with the formality. they both were polite and ready to assist. i don't remember the guys name. Appreciate his work . Katie was helping him as well in getting us all set with the storage. Both are welcoming

Discounts should be offered to return customers

Hours should be extended and there should be incentives and discounts for referrals and repeat customers

Good place to move and keep your goods secure

I will give it a ten good place to store your goods. We’re accessible from the freeway and we’ll lighten

Good service

Good service

I am a return Public Storage customer

I am a return Public Storage customer. My visit to this new location was fast and easy. My previous account was found and updated. My agent promptly showed my rental unit and I was ready to load. Keep your lock from previous use. No need to spend additional money again. Covid-19 rules are straight forward to work with.

Best Storage Deal in O.C.

We received excellent customer service, quick, friendly & very helpful. The facility is very clean & organized with easy access to our storage area. The price is the best I found in O.C. I would highly recommend this facility to anyone that wants a great deal to store their treasures.

Great location.

Large facility, clean and convenient location. I do wish they were open.on weekends until 6 PM. So far I’m satisfied. I am concerned after reading reviews that CORP. will increase my lease rate after only six months. Local manager said it will increase at six months but the amount of the increase comes from CORP. I would be interested in a long-term ”locked” rate vs. bring forced to move because the rates increase too quickly and too much.

Excellent Unit, Cust. Srvc & Price - Highly Recommended!

Staff was very helpful & friendly. The facility was clean. We got a great deal with Excellent Customer Service, good clean unit & great price. Mikaela & Jim were both very helpful. Mikaela went out of her way to help us. I highly recommend this facility!

Check reviews before going anywhere else!

John was fantastic, got me exactly the right size storage for what I needed and even went and swept it out for me before I moved in. I'm glad I checked reviews before choosing any other company

great facility

clean facility and staff was vey friendly

Great customer service

Was looking for a storage were a commercial truck with 28 foot trailer could get into have access to a 10x20 storage. After many phone calls and checking out different locations. This location actually did have the access as I was told on the phone. Again great customer service.

Great customer service

Great customer service. Jeff helped us very well.

Excellent service

Excellent service. Manager has a PR ( public relation). Very good service.

Almost closing late Friday I needed a...

Almost closing late Friday I needed a storage looked up online and POW reserv signed in bough a few boxes loaded my storage up and on my way . Can't get better than that . And friendly staff on premise