Public Storage - Fremont - 42101 Albrae Street

The move was smooth.Dale helped me set up the APP on my phone.

See above comment. Having the the exit keypad closer to the gate would be easier for those handicapped individuals. Also so that you don't have to park too close to the gate. Walk back and forth.

Adding the APP to my phone has not been easy.

I love the unit. Security seems to be a high priority as you have to use the code to exit too. An employee, "R.J;" was very helpful the day I moved in. We had a nice conversation.

Convenient

Clean facility Close to my home

Very good and helpful customer service

Need light and hand cart to load up stair if possible

Great Storage Facility and friendly staff

David, one of the storage staffs is very friendly, customer-oriented, and accommodating to us. He recommends what is the best choice for our stuffs thatﾃ｢竄ｬ邃｢s why we didnﾃ｢竄ｬ邃｢t hesitate to move in right away. I definitely would recommend this Public Storage at Albrae, Fremont. The price is very affordable and the units are clean and newly renovated. Your money is worth it.

Great experience.

The facility is clean and secure.

The facility is easy to use and clean

Pros: - The facility is near the highway 880, which is very convenient. - It supports touch-free access via mobile app. - The customer service is frictionless Cons: - It doesn't allow after hours access

Fast easy online registration. The customer service is excellent.

Thank you for excellent service!

Very easy

Manager was awesome

Excellent customer service

Excellent customer service. Only issue is with the facilities. The only elevator requires you to send up the cargo to an awaiting person on the 2nd floor or you run upstairs to open up the door to access the cargo. Drywall and wood framing in the smaller units.

Great sign on rates

Great sign on rates, but we have had our rent raised 2 times in one year! On a positive note we checked the website and found a unit for way cheaper and were able to move units with no friction...not so positive...we had to move units :-(

Excellent

Excellent - Dale was very professional and helpful

Great experience with Jennifer and Jonathan. Both on the phone and in person. Quick and easy service.

Best price and helpful and friendly ...

Best price and helpful and friendly staff

Great experience dealing with Dale and Jennifer excellent customer service ! Thanks guys !

Dale was awesome got me what I needed I was in and out with out a glitch

The Mansger was great

The Mansger was great! Very nice and showed me the unit and helped me fill out the paperwork. Highly recommend this particular Public Storage

Everything went as promised.

Everything went as promised.

Dale and Kim have been excellent! Great customer service! They are definitely experienced and know what they're talking about. I've been with public storage for many years. And they are the best. I would definitely recommend this location.

Very friendly staff

The staff was very friendly and made me feel like they were genuinely appreciative that I pick that storage facility. The grounds are kept very clean. Probably the one thing that I'm slightly uncomfortable about is that I have one of the smaller units that you walk into a hallway to get to the unit and it gives me the creeps. I would prefer an outside unit with the roll-up door. I will be watching to see if I can get any good deals on that size of unit.