Public Storage - Monterey Park - 1985 Potrero Grande Dr

Exceptional, professional and helpful

Marizol is exceptional. She is a great individual with fantastic customer service. I am happy with the services provided at the facility!

good customer service detailed...

good customer service detailed information respectful and courtesy Manager

It's my first time using this company...

It's my first time using this company and I must say that it's impeccable. My experience was a pleasant one and I was definitely pleased with everything from the property to the customer service.

Marizol

Marizol, the manager there was super helpful and friendly

It was a great and very friendly...

It was a great and very friendly Expirence. Very nice clean and neat location. Property Manager was Amazing funny and helpful.

The manager at the Monterey park store...Marizol

The manager at the Monterey park store is very friendly and helpful made sure that we under stand all the way the storage place runs and rules. Thank you marizol. Dale and Pam

Excellent customer service and...

Excellent customer service and explained the process very clear.

Poor customer service

Poor customer service, Manager Marisol threatened me that since I didn't enter key number to get into to gate that I was trasspassing. I get they like to have things secure and it is appreciated, but, not at the expense of insinuating that customers are breaking the law. On another note, the original clerk that helped me out was real nice, but, I think that I will getting my stuff out of PS to another self storage company.

They were really helpful and explained...

They were really helpful and explained everything with details also very nice and funny

Effective and efficiency procedure for...

Effective and efficiency procedure for the registration. Facility is quite user friendly for access to the storage.

Celia was great and very helpful, answers all your questions. This is one of the cleanest public storages I have seen. I would highly recommend it here!!!

I was impressed, great customer service and very clean place. I highly recommend this place. The staff is very professional.

Marizol and Celia were AWESOME! Extremely helpful and knowledgeable in everything about storage, packing, rates, etc. And best of all, very friendly! Would recommend them highly!

Great clean units and facilities. Customer service is exceptional! Marizel has been a tremendous help by assisting me even when she was on her lunch break. Would def use again.

Great service! Great value! Great location! The staff really cares and tries to help! I would most definitely recommend this location for all of your storage needs.

Not long term friendly.

Looks like i wont be a long term customer, the longer you stay the more expensive it gets. Why make your long term cusyomers pay more then new customers. Doesnt make sense to me.

Good presentation, lots of hidden fees

A "too good to be true" experience. Found a great "deal" online, only to get hit with hidden fee after hidden fee once I arrived.

Public Storage was very clean and customer services was excellent!

Thank-you for the excellent service, and the storage is kept very clean.