Public Storage - Laguna Niguel - 27201 Cabot Road

My rental experience was excellent

My rental experience was excellent! Kelly was friendly, welcoming and knowledgeable when previewing my rental space. The rental process was quick and easy!

I've been a tenant for several years

I've been a tenant for several years, and am very pleased not only with the cleanliness and security of the site, but especially with the kindness and helpfulness of the staff.

Kelly helped me out and her customer...

Kelly helped me out and her customer service was excellent. She followed up on our appointment and was on time to meet me at the Public Storage in the morning. I will highly recommend this location to anyone who is relocating.

I'm not happy

I'm not happy, because I reserved 17" y received other size, the lock the truck was broken. I reserved blanket and dolly, and not received this too. I'm your customer and I think no was good my experience.

Better than average

Facilities are clean, staff is friendly and the prices are better than most in the same area.

The reservation process is great

The reservation process is great. I got a call from the office conforming my appointment and when I showed up, part of the work was already done! the facility is clean and highly secure. Susan helped set us up and she was both competent and friendly! THANKS!

Susan - Cabot Road

Susan, the property manager was excellent. She showed me several units and I was able to select one that met my needs.

Great service!

Great service!

"Service above and beyond expectations! Friendly staff, easy access. This Public Storage has gone the extra mile for me in my time of need! Thanks again PS!

I went into this public storage needing receipts from 2014, and A was EXTREMELY helpful! If I could give 6 stars I would! He took over an hour out of his day to help me retrieve these receipts. It was a pretty tedious task, so I appreciate how well he handled it! He was professional, patient, and understanding, thank you so much A :)

Great location and great s

Great location and great service

I first met Miguel when I rented my unit in the Whatley location. He was very helpful and helped me feel comfortable with my belongings being at that location. He also spent time assisting me with the lock because I was struggling to figure it out. I recently went to the LN location to make a payment b/c it is close to my residence, and Miguel was there. I knew I knew him from somewhere but initially couldn't place from where. It then hit me that it was from the other store location. As usual, Miguel was very friendly when taking my payment. He represents Public Storage in a very positive manner. He is an asset to the organization!

Susan and rest of management staff easy to work with. Great service with easy access and reasonable rates. They go out of their way to accommodate.

It's the people who make any bussiness successful .

It's the people who make a bussiness thrive and in this case I have to praise and thank Susan and Steve for their continued care .

storage

good facility - gave 4 stars as rat gutters needed to be cleaned along with pavement in front of units (use a gardener's leaf blower?). Susan was excellent at presenting our options and handling our paperwork!

I always need storage units throughout OC for my business. I like Public Storage for their competitive rates, easy access locations, clean facilities and GREAT customer service. At this particular location Susan is doing a great job accommodating me in any way possible. Way to go Public Storage, you're making life a lot easier! 5-Stars!!

Extremely friendly, very helpful and I am a satisfied customer

Great survive!!!!!!!!!!