Trojan Storage of Commerce

Increases

This storage facility doesn't have a set increase 6 mon or annual rental prices. The owner decides when and how often Owner wants to increase and how much. Public Storage Facilites have a 6month increase giving you time to save and relocate or your home is ready for move in. As I said this facility is good for a month service or two. Be aware of pricing when looking at offers and deals they double after promotion ends. I do not want anyone to lose their hard worked belongings because storage owners abuse our needs. Be blessed and stay informed as questions

Helpful staff

My first time using storage. No question I asked was treated as too silly.

Good unit

Very clean place. I would definitely recommend to friends and family.

Yes i would.

Yes I would .it close by , and the price is good .

Yes the Trojan Storage is the place to store your item's.

I am 100% sure everyone will love and enjoy a satisfying clean and safe from burglary. This place even gives you a discount for you new unit.

Online rental process is streamlined and super-efficient!

Every other part of my moving experience has been expensive and drawn out. So it pleased me to no end to have the renting of my unit take me less than ten minutes in total online!!

Well maintained

This is the cleanest storage facility I have ever been to. It always smells so clean and the facility is always well maintained.

Good storage place.

Very good customer service. Clean modern facility.

the best

first time i rented storage space without feeling as if signed a contract with strings attached

Great service

Great service the place is clean. I really recommend Anthony

Great facility and staff

Apart from some miscommunication everything is fantastic

They me GOOD service .l like it.i will recommend this facility to my friend

They me GOOD service .l like it.i will recommend this facility to my friend

I love it very nice peoples

Excellent service very nice place I love it

Lack of communication and information

Lack of communication. Called front desk the day before to confirm the reservation and if there was anything else I should know about the rental. They were busy and told me they will call me back. Employee didn't. I had to call back again later and to my surprise, they never shared all the hidden fees additionally to the rent. Administration fees, have to buy the lock they have, insurance...etc. This information needs to be shared when making a reservation. No excuses! I mentioned I'm trying to understand all these fees, an employee got annoyed and passed the phone to someone else and I was told, quote: "You don't have to rent here if you don't want to, these are the rules." Unfortunately for me, the moving truck and employees were already booked for the next day. There is no time to change the plan on my end. I plan to be there for a few months, if the attitude doesn't change, I'm taking my business somewhere else.

The facility is immaculate & Anythony is GREAT!

The facility is immaculate and so secure. That's the first thing I noticed, but the most outstanding part of my experience was working with Anthony. He is the epitome of customer service. He explained everything perfectly and with so much care.

Clean, professional, well-priced, but bring your own carts after hours.

I was satisfied with everything at Trojan Storage during my move-in. I enrolled online, paid online, only spent a few minutes at the front desk checking in, and the place was very clean. Carts are available for use (with a photo ID) during regular office hours until 6pm. If you are storing stuff from 6 to 7pm, the carts are not available. The place is huge, so I recommend brining your own cart for that hour. Otherwise you will be hoofing your stuff by hand.

Excellent customer service

Very helpful. Excellent customer service . Everything was explain to me really clear

I was pleased with the customer service

It is a nice well kept facility and all the employees are nice and helpful

Great location CS excellent..clean..secure

Perfect..I live this location..I give them a five star

Check your surrounding

Place is clean and nice and there's a cemetery right next to it