Public Storage - Los Angeles - 5917 Burchard Ave

Very friendly staff n very spacious

Very clean and perfect space that I need

Very easy and fast

Jowanna was absolutely great, very helpful and knowledgeable. She gave us all the information we needed before moving in and made the process very easy for us

The best

I love it is close to the freeway and the people have great costumer service fast and easy. I well recommended all my friends and family starting the year to save and make it easier.

A perfect thing and a secure setting.

Did all the paperwork with no paper on line. Love that. They texted me my gate key code and, after I had gone to the wrong Public Storage location (ummm...duh), asked a friendly staff member who was cleaning up after office closing and she set me straight, everything was outstanding. There are three locations in rapid succession along that street. What can I say, the company is popular. This is the third time I've had a locker with the company over 25 years or so. If I live long enough, it might not be the last in this changing-before-anyone's-ready world.

So far so good

First time renting a storage unit and so far it’s been easy. The moving in process to signing all the paper work was a breeze. The unit we reserved was smaller than expected but they helped accommodate us at a reasonable price for a bigger one right away. The facility is clean and the manager is very helpful. Only issue is that there are a lot of homeless people living right in front of the facility but, that’s out of the facility’s control. But they also do their best to make sure no one comes in that does not have proper access to the facility.

No one picked up my phone calls

Hard to get a hold of on the phone

Good location not the best neighborhood

There’s a homeless encampment right outside the gate entrance

Easy process

Great service. Pretty easy to book and move my stuff in especially during a pandemic. Social distance laws followed here.

poor customer Service and poor...

poor customer Service and poor facilities

The young lady, Valerie, was extremely nice, friendly, and helpful explaining the different storage units. Overall great customer service. The area also seems very secure

I'm new in town with so much extra stuff I don't want to get rid of, so of course I needed to find a great storage place. I'm glad I found Valerie's help. I have a peace of mind knowing my things are safe thanks to her. Not many businesses can make you feel secure unfortunately but this place did.. and at a great price too !!

Good place to rent a space. Excellent customer service. Jose was very helpful.

I had a good experience in this facility. Jose was very helpful and Knowledgeable. I will recommend this place to my friends.

Very good service

Picked this facility for the price, but the manager Ashley was very helpful and attentive. My only complaint was how hard she'd been trained to push their insurance, which I didn't need. Could do without the hard sell. Otherwise, very good service at a good price.