Public Storage - Long Beach - 2506 Atlantic Ave

Excellent Customer Service

I talked with a young guy on the phone and he was so helpful and compassionate about my circumstance. But gave me a great referral to Public Storage. I worked with Ethan, and he was kind, professional, and understanding. He was knowledgeable and helped me tremendously. The facility looked well maintained and secure. I would highly recommend Public Storage, specifically on Atlantic Ave. Thank you so much!

$1 first month storage units $30 admin fee& $20 lock fee & insurance plan

Itﾃ｢竄ｬ邃｢s a storage facility, small, the front office is usually unattended. The reviews online are not good. Multiple customers stating theft and break-ins occur often with assistance from the employees/manager. Can only access storage during office hours.

Great Service

The sales people were very friendly and mindful of keeping social distance. I appreciated that.

Great customer service

The team was on it from day one after I booked the storage online. They reached out and made sure I didnﾃ｢竄ｬ邃｢t have questions and booked the size I needed. They checked back in about a week before move in and then a day before. I really appreciate the time they took!

Very clean...fast and professional...

Very clean...fast and professional staff...Price was competitive....I shopped about 4 other places.

Liz was professional and courteous...

Liz was professional and courteous processing me as a new renter. I needed boxes, you had boxes. It was quick and easy! I was shown to my new storage unit which was clean, easy to access and well lit. My gate credentials worked without a hitch. Nothing was difficult, I was in and out without any trouble at all. It was a breeze - even signed up for autopay and it was set up for me by Liz. And insurance. I unloaded my belongings and that was it. No loose ends to tie up when I left.

Over all very easy to reserve the...

Over all very easy to reserve the storage unit . Wonderful customer service made us feel at ease and comfortable with the whole process.

Clear and confident customer service

Clear and confident customer service I was able to confirm the amount of space I needed within minutes. The most friendly customer service interaction I've had in some time.

Everything went extremely smooth

Everything went extremely smooth. Juan was great/very helpful. Best rates of all the places I checked.

The process was easy

The process was easy

Cherie is an excellent employee, and is very helpful! Please recognize Cherie

Cherie and juan are a great team,good customer service and friendly. I thought it might take a while to do my rental but cherie had me in and out no time wasted here I will definitely Recommend this place to anyone looking to store their items its nice and clean and no one seemed to just be hanging around thank you guys.

Kim is absolutely amazing! She's always super friendly and always there to answer any questions I may have! Thank you guys for the great service!!

Satisfied customer

The young lady that helped me provided wonderful customer service when I arrived I realized I needed a bigger unit and weren't any available so she called another location and did the necessary paper work the other agent at the other location was very helpful as well

Kathy and Tanesha were wonderful to work with! They answered all of my questions and assisted me with finding the unit that best suited my needs. I can't be more appreciative of their help. Thank you so much!

Highly recommend this location!!! Public Storage is usually a great choice already, but this location tops them all! Prices are outstanding here, especially considering the great quality of the facility and the knowledgeable staff- Kimberly went absolutely above and beyond to make our storage rental experience as easy and stress-free as possible, as well as helping us and educating us to ensure that our belongings would be as safe an kept as clean as possible. I have rarely come across customer service this wonderful and thorough, and her welcoming smile and kindness sure helped brighten our stressful day! To sum up-great location, very clean and secure facility, stellar customer service- and all at an unbelievably low price!

Great

It's a good place to store things.

Review

Kimberly She is an amazing customer service representative, helpful, attentive, respectful and kind.

Just what I needed

I paid in advance and the office still called.