SmartStop Self Storage - Santa Rosa - 3937 Santa Rosa Ave

Great location and excellent staff.

We are pleased to find this place and the location is perfect for our needs.

Staff Were Amazing

Rosie and I believe, Eric, were outstanding help. They answered all of our questions, help us get a unit quickly, and were the friendliest of people. Highly recommend.

Great price

Though not the cleanest of places, the price is the lowest that I have found. Not only that, it is in the same town in which I reside, making it more convenient for me.

review

Customer service was excellent. Was easy n quick would rent from them again n definitely recommend Sincerely cale lorenz

Location and price with very helpful employees

Rosie and Heather are professionals, answering all my questions and showing me all the units I inquired about. For me, everything went very smoothly and is in my desired location. The only negative for me is the access hours.

Everything was great

Move in was easy. All storages are drive up.

Good Value

Very professional and friendly staff. Nice facility with all drive-up units. Only downside is thay there is NO access after 6pm weekdays and 4pm on weekends.

Just stuff

They were very friendly and knowledgeable. All of the people were helpful and not pushy. They gave me time to check out other facilities while holding my unit for 48 hrs. They were in my opinion good honest people and that is why I chose them

great service

Staff was very courteous helpful explained contract very thoroughly great experience tnx

Needed extra storage and they were great

Team is very helpful and got things set up quickly.

Outstanding Customer Service

Renee went out of her way to assure my satisfaction as a new customer. Everything was clean and welcoming.

Convenient and secure

Nice units with high ceilings only down side its beside an area that creates dust.

Great place

Good storage unit and close to my house

Clean and Safe

I've never had any problems with this place. I wish their hours were longer, especially during the weekend.

Great value and customer service!

Largest unit for the price. Friendly and helpful service and clean and safe facility.

Super Duper service

Renee was the best. Super helpful & very kind.

Hassle free and friendly service

Renee was very helpful, welcoming and efficient. The move in process was done swiftly and accurately. She was personable and I believed she genuinely cared for my situation. I recommend them to anyone needing a secured and clean storage facility with easy payment plan options.

Price is right

It would seem there are two different types of units here. Possibly hermetically sealed units as well as units who's doors doing open but do not completely seal the units as there is a space, in between the door and the outside wall, you can put your finger through. The inside was clean enough but the interior walls are partial board that are shedding tiny brown particles on the everything inside the unit. This could compromised any electronics the particles will fall into electrical products, m through the products vents and gather inside the item and short them out, once plugged in and turned on. Cover your electronics so this does not happen. With the door like it ism I am afraid rain will get into the unit as well and this could be a potential disaster. we will just have to adjust by sealing the door somehow.

Awesome Staff

Very clean facility and helpful staff.

Convenient and inexpensive

Looking for a simple storage unit in Santa Rosa and I found this place. The price was $60 less than the competition. The only down side is that the gate hours are limited, but I'm not using it for day to day business so it's not a big deal. The manager was great to deal with as well.