Public Storage - Carmichael - 6536 Fair Oaks Blvd

Great dmservice

Great service fast convenient

Good price but dirty storage room.

I have a service dog. Fortunately, the staff that assisted me was A. She not only assisted in quickly going through the paperwork but warned me of the rat poison when the unit's door was opened. There were all sorts of trash on the floor along with the rat poison. I will clean it up. Other than that it is a typical storage facility. Did I mention the price was good.

great staff

everything was great except I cant see inside my storage unit because neither of the lights work

Never had any problems in the 5 years...

Never had any problems in the 5 years of using Public Storage. Maybe my only issue is the change in gate hours at the previous Public Storage I was renting from. I'm now at a different location, better gate hours. Great service at both locations.

Public Storage is the best

I have rented from Public Storage on four separate occasions in my life and I have never had a single problem, ever. Their staff is friendly, the units are clean, they help you any way they can, and I very much appreciate their convenient locations. Thanks!

Need 24 hour access.

Need 24 hour access.

Michelle is very nice and helpful definitely recommend storing here with her

By far the best experience I've had with storage. The facilities were clean and the staff was always friendly and helpful.

Michelle is extremely helpful. Michelle keeps an eye on our equipment and calls us if one of our crew members forgets to lock our unit. Wonderful experience. I will recommend this location to everyone I meet in need of a storage unit. Thank.You, James Rods Tree Service

Michelle was excellent! Rented over 7yrs with business account Suggestion... she needs a raise!!

Michelle was wonderful, helpful, and attentive. I have had a unit here for over 10 years and never had any issues. Good job!!!

Alice

Alice, the manager present, was very helpful, courteous and friendly. She made sure that all of concerns were addressed and that I clearly understood the access hours and who could/couldn't access the storage unit. The only drawback is- the large furniture cart is missing...

Came to my rescue!

I had a reservation at another storage facility, had many conversations with them about my move in date. On the day I was to move in they were CLOSED - it was a Monday afternoon. There was only a sign on the door that they were to be closed all day. My cars were loaded and I was in desperate need of a new storage place immediately. Public Storage came to my rescue, great service over the phone, and when I arrived service was perfect. Process was easy and my items were stored away before I knew it. They have followed up with me personally by phone and then again in this survey. Obvious they care what the public thinks! I would highly recommend Public Storage!

Great service

Personal greeting from Linda site manager. Manager not pushy in up selling. Got what I needed with great customer service. Security is a must, hoping security is good.

very efficient...

very efficient... to shannon and audrey... they were excellent... carmichael ca 95608

Friendly and Efficient - Bummer about Proration Policy

This facility was really nice, very handy, never had any difficulty with the gate. It was always clean, no one was every "hanging out" inside the facility area. But what a disappointment re proration. I paid my bill at the beginning of February 2014. Then unexpectedly I was able to move my things and so vacated my unit after approximately 1 week. When I checked out I was told by office staff there wouldn't be a partial refund even though I'd only been there a few days of the month. Apparently had I told staff I'd be leaving I could have paid less than the full amount but because I didn't, which I couldn't because the opportunity to move was unexpected, I couldn't recoup any of my payment. I wound up paying $164 for about a week of storage.