Public Storage - Emeryville - 6501 Shellmound Street

Excellent service!

Excellent service!

Very friendly and helpful managers

Very friendly and helpful managers, well maintained and convenient facility

Friendly workers

Friendly workers, clean, secure space.

Amber was amazing

Amber was amazing! She was super friendly and answered all of my questions about security and costs.

I was please with the customer service...

I was very please with the customer service I received from Amelia.. at the Public Storage location in Emeryville, CA

Ease of renting a space in Emeryville.

Ease of renting a space in Emeryville.

The process was very quick

The process was very quick, pleasant and professional. I would recommend the Emeryville location to anyone who asks.

Great customer service

Great customer service. Clean and great space.

The young lady at the desk was very...

The young lady at the desk was very nice and provided great customer service!! It was pouring rain and she opened the doors and asked if we wanted to wait under the cover so she could open the door for us. She is truly a great person and I wish more companies offered this type of customer service.

First time renter

This was actually my first time renting a storage unit, and although I did a healthy bit of homework beforehand, I was pretty much going into it without a real clue. Dale made the whole process seamless. I went in with an idea of I wanted, but turns out it would have been WAY too small of a space. Dale helped determine which unit size would better suit my needs without at all giving off the impression that he was trying to up sell me which I appreciated a lot. Even with the moving supplies I purchased, he only recommended the things that I needed and gave his honest opinion on items that he thought would be a waste of money. Great first experience and will definitely recommend to any friends or family.

I've been renting from the emeryville location for 4 plus years. The customer service is awesome property is always well maintained. Amelia was truly awesome today I had issues with my lock and she handle it an a timely manner and kept my stress level down.. Thanks Amelia for coming thru in a flash

Amelia was great!! Efficient, kind, and knowledge. She was quick and answered all my questions. I was in and out with my reservation/unit in less than 30 minutes ????

Amelia was amazing. I went in unsure of the size I needed and I was on a tight budget Amelia helped me find a unit larger than I expected and it was $1 for the first 30 days. She was very knowledgeable about the services and spaces. She even gave me advice on best practices for packing the unit. I have had Public Storage units in other places and I have never had such a great experience with the employees.

Staff very helpful!

Everyone I spoke with from Public Storage was extremely helpful, from Kenny on the phone to Dale, the manager on site. They helped me pick a size that would be right for the amount of stuff I have, set up an appointment for me to see the unit, and helped me pick out packing materials. The $1 deal for the first month was also really enticing. The unit was clean and fit everything, and I had about twice as many boxes (24!) as I had anticipated, in addition to my furniture. Amelia was very helpful when I returned the packing materials I didn't need.

Dale at Public Storeage is amazingly helpful. I cant get over how good the customer service is! I will rent here again.

A great place to store!

Amelia is the greatest as are the other young women staff I have dealt with. Helpful, patient, knowledgeable, friendly and courteous just about sums it up. Amelia found me the perfect space and got all the paperwork done quickly and efficiently. She even remembered me several days later without needing to look me up. That can't be easy in a place of this size but it sure adds a welcome personal touch. It definitely shows that you guys care...my kind of company. Keep up the great work!

Very pleased with my experience at Public Storage in Emeryville

The managers of the facility were very helpful and efficient. They were always there to answer any questions and overall did a great job. The facility is very neat and clean and met my needs completely. I would use this facility again when I need a storage unit.

Great service!

I love Public Storage in Emeryville. Service is nice and I have had no problems with my storage space. However my only tiny qualm would be I wish they stayed open late past 9pm.