SmartStop Self Storage - Oakland - 5200 Coliseum Way

The friendliest most professional storage facility

Reva and Andrea are both incredibly professional incredibly kind and went out of their way to make me feel welcomed and even the person on the original number that I booked was exceptionally human, professional, understanding and found me the best price and I’m blown away that the entire experience was the best I’ve ever had in my entire life and I’m 60 years old I’ve had quite a few storage units. Don’t even hesitate you will be very happy. Malcolm

Good job

Great service!!! I would totally recommend this storage facility to my family and friends.

Can't beat!

Try to show up when Lisa's there. She's an absolute gem!

Great pricing!

Friendly service and clean storage units.

Very accommodating and fast!

Really enjoying the facilities and the on-site manager is always helpful and accessible. 9/10!!

Good price, sketchy location

I used to live not far from here, so I can attest that the location is not ideal in terms of appearance or safety. The facility itself, however, is clean and well monitored with security cameras. The price could not be beat on my comparisons, and the service has been excellent.

Helpful great service easy to reserve a unit and get in

Clean courteous nice place if you need a storage

Casey provides Best customer service

I have had the best experience at smart stop they are always friendly, fast, helpful, and all around amazing. If casey didnt work there i dont know if i would continue to store there. She is the main reason i stay. I have already recommended a few people go there and three have and all are glad they did.

They were very nice and we got the unit next day.

The place was clean and the cheapest in the area with great service.

Look no further

My experience was hassle free. Got a unit in a great location and paid a lot less than competitors in the area. I came to the facility 3 times in the last 2 days. Casey explained the rules throughly and made my experience painless. Moving is a pain and short term storage was the best solution for me during this uncertain time. I wouldn’t hesitate to recommend to friends and family.

Convinient

Conveniently located right off the highway and Alameda, all units have drive-up access. Good deal, very friendly store manager, Kasey. Downside: in very industrial area, area around it pretty deserted so could feel unsafe (I was there on sunny weekday afternoon and it was fine).

The best in east bay

Hello I been looking for a storage for a while until I find this one online,I have the best deal and a Free first month! And the costumer service is the best

Very satisfied

Very friendly, great customer service. I would definitely recommend this storage facility to others

Really great customer service

The woman that helped me was great. She went the extra mile to ensure I got my military discount.

I already recommended a family member who also was very impressed

I was so impressed with the customer service and the area my storage unit was rented that i recommended the storage unit to a family member who also was so impressed that she rented a unit. The manager is very business-like, i feel comfortable with my stuff being stored here.

Quick and friendly and efficient staff

Very pleased with my experience. Was able to move in without any problem and the price was good

Overall we are happy

We had a few hiccups but the staff there were attentive and all the issues were fixed. They were very accommodating when we arrived as well as over the phone. Would certainly recommend.

Overall happy

We had a few hiccups but the staff there were attentive and all the issues were fixed. They were very accommodating when we arrived as well as over the phone. Would certainly recommend.

excellent customer service

Dee Dee is fantastic ! a great asset to any company

Customer service was excellent

only fault I can find is on cleanliness, the floor of the unit was very dusty and dirty