CubeSmart Self Storage - Tucson - 6560 E Tanque Verde Rd

No one answers phones

When moving in around 1pm on a Thursday, I had some complications and needed an employees help. Both the light bulbs within my unit were burnt out. My unit is also in the very back lot. It is virtually impossible to get even a small trailer there. I needed them to open the back gate they had padlocked for me to get in. I called them around 15-20 times over the course of several hours (during regular business hours) and no one ever picked up the phone. I needed up calling a neighboring location a few times with the same problem. Iﾃ｢竄ｬ邃｢ve seen bad customer service, but itﾃ｢竄ｬ邃｢s not as bad as no customer service.

Easy online process with competitive pricing

This location doesnﾃ｢竄ｬ邃｢t have a full time manager on site and itﾃ｢竄ｬ邃｢s not posted in the office window so customer could know.

Great price, unit and access!

The whole process was super easy and convenient! No hassle, no waiting, etc.! I was able to get the unit and all the access info online, get moved in without an hitch, and continue with the move. It was also easy to access!

convient

Fast. Friendly, quick, convient

Fantastic service!

Kyle Rosenkranz and Kristine Lister were both incredibly helpful and very professional. Both provided exceptional service and went out of their way to accommodate us. Wouldn't hesitate to recommend them to anyone needing extra storage.

Great experience

Kristine was fantastic.she was very helpful and answered all our questions.

We had no problems.... thank u

Was a very smooth transition for us had no problems moving in .. Thank you ..Laurie

Very clean -could be cooler

No changes-appreciate the timelineess of answering my questions

thank you

The unit was very clean, and the staff were very helpful in getting the unit set up and explaining the "key" system

Great, quick, easy service.

The manager that services us was excellent. The storage was what I wanted and the entire complex is guarded and well-maintained.

Fantastic customer service and very affordable!

I would definitely recommend! If you are storing somewhere else, you need to move to Cubesmart!

Nice place so far to put my stuff

Its a storage unit. Very nice lady. No problems with understanding how to work the gate. Very nice customer service. No hassles.

Storage made simple

The customer service was amazing. Pricing was thoroughly explained and Javier was never too pushy. Javier knew what he was talking about and had a smile on his face the whole time. Overall, great experience!

Quick, easy overall very nice

The location was not easy to find from the street, we went into the haircutting place by mistake but once we found it, it was a very easy process. Employees are very friendly and helpful.

This is the first time that I have leased storage units, but I was very pleased with the process. The general manager was very helpful and friendly. We were able to move in within 24 hours. The space was nice and clean. The accessibility is great. And security seems good, just had a little trouble finding the main entrance. But I suppose that might be a security perk! Special thanks to Danaye for making the process smooth.

Great Service! Clean, very nice folks, easy access

Good so far

Denaye - manager is amazing, she made the process seamless and was incredibly helpful. Definitely happy with the service and my choice with your facility.

Great

So far so good!