Prime Storage - Phoenix

never moved in never saw the promised refund

so I didn't actually move into the storage unit I don't have a car which is not their fault so I wound up spending a bunch of money on Uber and a bunch of hours walking out in the heat but I did this on Labor Day when the computer was Auto renting out units so I signed a lease and everything paid a bunch of money like upwards of 100 bucks is like 96 or something I think I'll hold and when I got there I did not have a gate code as promised my unit when I did get somebody else like another customer to let me in the unit was counter locked with a big red disc lock which of course there was nobody to remove my efforts to remove it were unsuccessful I never actually moved in and I still haven't been refunded the original charges from that day even though that was promised to me by the manager about a month ago I'm still waiting I don't do phone calls usually and so I haven't been hounding him I've just been responding to emails that have been getting in fact I'm writing this as a response to an email soliciting a review I'll be copying and pasting it over on sparefoot and if it does get resolved I'll be happy to modify both reviews accordingly I am not unfair but I am desperately poor and that is quite a lot of money to me right now

Excellent

Great prices with first month free

Best prices in my city

Best rates for storage and easy move in.

Yes рџ‘Ќ

Everything was just as the phone representative said it would be and the office personnel was great