Public Storage - Phoenix - 841 E Jefferson St

Worst experience of my life

I rented a storage unit and on day 3 of my move, the manager of the unit had a problem with the fact that my dog barked at a fellow renter. Before my husband could get the unit secured he had called the police and trespassed both my husband and our dog. A few hours later after being forced to make the last leg of our move out of town with none of our belongings, I received an email from the manager terminating our rental agreement, “ for cause”. Since that day I have been denied access to my stufff even though the email said I had 3 business days to move my things out. I will never rent another storage shed nor will I trust in the process, this place is a joke.

Nooooooo

Restroom was out of order and no carts to unload.

Easy move in

This facility makes it very easy to move in, itﾃ｢竄ｬ邃｢s clean and organized!

An impressive storage unit

I must say it was hard for me to find my storage unit by its number. My phone was out of power and it was after business hours. Confusing as it may be, one time I took a different elevator down then I took up. I hurried out the door to discover I had entered the back yard parking lot complete with 15 foot gate and fence all around. I tell you though I am starting to be happy about it, my storage. The facility is centrally located. This public Storage is lit up brightly with florescent lights. I like that. My 5x5 unit has a tall ceiling. Wow could I pile stuff up there. also I am impressed by the roll down security door and the hardened lock I purchased. I still have to write down the entry door code for easy access, but it is a perk on the way. I have learned a bit the hard way, but soon I should enjoy my chore of going to the storage. I have a dull life. I easily fit all my clothes and some gear and will probably add a bicycle at some point. I have talked to a rep from their company, on the phone and in person at the office downstairs. this was my choice, as it may all be down automatically online or through the app. I found the staff friendly, helpful, and reassuring.

Clean space, friendly staff

It was super easy to complete the rental. Jake was very friendly and helpful

The online reservation and payment process was a breeze.

I would definitely recommend this to my friends and family. The place is neat and clean. The attendants on duty are polite and very helpful! The prices are very reasonable. Thank you!!

Easy process

Easy self check in, location very close to airport. Staff was polite and reached out to confirm appointment. Will definitely be using public storage again for my future needs.

Clean and spacious

The storage unit is very clean, well lit, and climate controlled. The hallways are large enough to fit full size couches through, even turning corners. The staff is helpful and polite.

Not sure what to put here

I will not book units online itﾃ｢竄ｬ邃｢s better to book to reserve a unit in person. The unit was very small