Suncrest Mini Storage

Love this place! Great management and easy process

The manager at this location is so helpful and kind. Great facility.

Disappointed with hidden fees and availability of on-site customer service

After researching prices for several different storage companies I thought this was the best deal. When I arrived at 3:00 on a Friday (closing time through the week is either 5 or 6:00 p.m.) there was no one on the property to help me get checked in, when doing check in over the phone with someone in Virginia (I'm in Arizona) I was told that I was required to buy $15.00 per month insurance for my unit, then I was told I could enter a code to the storage unit door and a lock would be present right inside the door (free) for securing the unit, this was not true. I had to wait for (about an hour) the on-site office person to arrive and tell me that there is no code or free lock and that I was required to purchase their lock which was $19.45 after tax.

Great Service

Friendly Staff. Knowledgeable. Overall good experience.

Cathy was very knowledgeable.

Customer service was excellent. Prices were very reasonable. Rules were thoroughly explained. Facility was clean. I would highly recommend it.

Her service was excellent

The service was great and the facility was clean

Great location

Very nice storage facility Ted was very helpful throughout the process

Keep Coming Back

Have you a storage unit in the past. That is always been friendly. The unit have always been a fair price. And enjoyed I just took always felt comfortable having my items there. I have used multiple storage lockers and they have any size that you should need.

Overall good experience

I was able to have the selected storage on hold for a month! As a college student, I don't have much time in my day to day life to be calling every storage facility to see if they have availability. Additionally, I'm a pre-planner, I like to have things set and ready to go way ahead of time so I have less to worry about on move in day. Luckily, Suncrest mini storage not only had a deal where they have one month free just pay the required fees of admin and insurance but they were also able to hold it a month in advanced! They called a week before move in day just to let me know the storage facility has the size I picked ready for me if I still need it. Move in day comes and the front desk was so kind and helpful, He walked me to a few storages to let me pick, I had originally chosen an inside storage but I wanted to switch out outside (Easier access for my specific situation), I was shown the different sizes in case I wanted to switch or have more space. Once I made my pick it was an easy sign up, I made my own pin, that only I would know, I was given a lock and keys that I get to keep as a part of my insurance and that was it, I was ready to move in to the storage. Overall a good experience! I would definitely use this storage facility again! Thank you!