SmartStop Self Storage - Surprise - 11658 West Bell Road

Clean and cool, with a friendly staff.

Great experience overall. Staff was very friendly.

Michael was excellent

Excellent customer service. NIce facility. Clean and cool

I appreciated the bottle of water in the 115 degree heat

Devin was great and so extremely helpful. His efforts where greatly appreciated. The carts where a great help. If they had 6 inch rubber tires they would be a joy to use when going in and out the elevator, instead of the smaller wheels Thank you for your service

Sense of security/knowledge staff

I had a difficult time deciding which facility to choose because of how many times I've heard bad things about break ins and having a bad experience with the last place I stored my belongings in. Upon arrival to this facility the first impression was great, it was clean as well as the surrounding area. The gentleman who assisted me with my lease, Jason, was very knowledgeable and gave me answers to every single question I had and felt at ease knowing I had chosen the right space for my belongings. I highly recommend this facility for any storage needs. I would use them again in the future.

Great place!

I would highly recommend this storage place.

Very good facility

Very clean and personnel helpful

Too much clutter in my home

Didn't want to see it and didn't want to toss or donate

We had a great experience the staff is great.

We had a great experience the staff is great.

Clean, efficient, well priced

Tesla is a lovely and patient person, and the facility is very nice! I especially appreciate the rolling carts and the large freight elevators for the indoor units. Everything is very clean and well-lit. The setup process was very smooth. Hugely recommend!

This facility is legit. No hassle beautiful girl at desk is priceless...

I called on the phone a very pretty voice answered and took care of everything even payment in a couple of min an hour later I was at facility being shown around and to my unit by a beautiful young woman that knew exactly how to do her job costumer service in my book is priceless

Nice place

Fine place to rent no problems smooth sailing

Great place.

Excellent customer service and terrific service.

Super pleased with this company and our storage room

This facility is clean and the available dollies to move your stuff in, are awesome! I’m a older female, single parent moving myself and my son. I feel safe when inside alone; I would absolutely recommend to anyone who is in need of storage. Tesla our site manager, is amazing, super nice and always responds quickly. The prices for a climate control room are the best I have found. I’m am extremely pleased with my choice of storage facilities. Thank you.

Great service

Tesla was so nice and she gave me Great service really appreciate the service

Great experience!

Overall extremely satisfied with the service and the units. Thank you.

Large areas to load & unload items

Great location, easy to get to, large unloading area. Ease of getting in and out facility, whether using a large moving truck or pickup. Large amount of different sizes of units to choose from. The use of their flat loading carts were greatly appreciated and the use of two elevators side by side help with a quicker loading and unloading of items. Would highly recommend this facility.

Great price for climate controlled storage!

Very clean, great price, very quiet...

Good location & customer service

I would definitely rent Storage space there in the future.