CubeSmart Self Storage - Chandler - 480 S Arizona Ave

Excellent customer service!

Kyle was awesome and made our experience an easy one!

Great Customer Service All Around!

Mark who was the manager there at that time was super accommodating and nice. I will definitely recommend this storage to anyone.

Needs a light in side unit

For the price it's perfect. Looks a bit dated but will serve the purpose for what I need.

Rented for a storage unit

Everything was online. Was able to book and check-in. The unit was kept ready when i had arrived. But the only thing is why can't I use my own lock?

Not bad

It’s kind of an older facility but it was okay

Quick and clean

The units were clean and they offered a number of sizes and styles. The staff was efficient and friendly. The contract process only took less than 15 minutes. It was great.

Very satisfying experience for a last minute move

I was dealing with an emergency situation I had to move out with only hours notice. With no place to go I had to find a safe place and secure option for my belongs until I could get situated .Literally went on goole may be 2 hours be for I had to be out of apartment. They were so acomidating and prepared for situations like nine. Upon arrival they were ready for me showed me two sizes In no time I was able to complete processing with manager They gave me 1st month free only had to pay $25 administrative fee and $ 12 for insurance Monthly rate was probably only slightly more than average but when consider the service , location ,easy acess and Cleanliness and ofcourse location and security it's well worth it .You know we all have things we don't want to give up or live without highly recommend this place .There was only one issue and something to be aware of when making registrations apparently call center does not inform or make prospective customers aware if cost of insurance which is $ 12.00 monthly charge .So if your in a hurry and short on time and money be prepared and regardless of reservation calls management on sight was very acomidating ,helpful and sevice oriented. Very pleased regardless of my current situation

CubeSmart Is A Great Storage Facility!

Catalina and Kevin at CubeSmart were both extremely helpful during my move-in. I rented the unit via telephone from California and everything went smoothly. The unit was ready when I arrived and it only took me a few minutes to complete the paperwork when at that time. I would definitely recommend this storage complex to my friends and family.

I am so glad I decided to choose such a wonderful facility!

Very, very clean facility. I had wonderful customer service when I went in to lease a unit and am so happy with how easy the entire process was. I would highly recommend this facility to friends and family!

Very Clean and Updated Beautifully

Downsized from a 10x30 to a 5x10 after moving from one house to another. New house does not have add much storage space as the old, so Cubesmart is our second garage. Staff made moving from one to the other unit seamless.

Pretty Dusty, But Good Rate

Rented a 10 x 25 for only $10 more than a 10 x 20 would have been. Very competitive pricing and in the perfect place for us. Unit was empty but could have been swept out a little better. Once inside the secure location the first day, we locked inside the gates because rep forgot to activate our code. Another customer had to let us out. Overall, though, facilities are very nice and secure. We feel comfortable leaving our possessions there.

Bad Experience

I called the the local facility to reserve a unit and it transferred me to the 800 number. When I got to the facility I found out I'm getting something different than reserved, if I wanted to get what I initially reserved it would be more than was told. The general manager told me that the 800 number isn't aware of all the changes so it wasn't the 800 numbers fault but she still couldn't honor it. I needed a unit so I went ahead and got the unit but I feel the price and the unit I had reserved or thought I was getting should have been honored. I specifically told her what I wanted and she assures me numerous times the prices and the unit I would be getting. I was very frustrated as I had been searching for units all day and had just moved to Chandler. I would not recommend this facility. I feel like it you have a company selling units for you they should be aware of all changes or anything that could potential change when a customer comes to the facility. When you price and quote around you choose the best place for you finances and for them not to honor what their representative sold is not good customer service.

I was pleased that they could hold the unit size I needed.

Juan and Sylvia were very helpful.

Friendly staff

I spoke with Juan and he actually cane outside to wave me down and help me find the facility. I thought that was really cool.

great to work with

Great to work with clean easy in and out.

it is ok

Great price; friendly service; I don't see many security cameras; storage has water stains (roof leakage), desk clerk assured me the roof has been repaired. Lets hope my stuff will not be damaged.

Everyone has been friendly and helpful.

Great experience from online pricing, ordering and service personal to answer all my questions.

great service

Very professional and customer service oriented