Superior Storage - Shady Grove

Much much better.

So far this facility is much better than my old superior facility. When I was in my last unit, when I had issues the guy never even called me back or tried to contact me in any way. He seemed very cold and distant. The new site manager was very friendly, helpful, answered all my questions. he even had a goody bag for me. I had been a very loyal client for quite some time. I just needed a unit closer to home and this was closer, cheaper and much more welcoming. Thank you.

I would choose elsewhere in the future

Original price on website is actually half the price you pay. Called customer service and they didn’t give me a good reason why, nor did they refund me. Would look to other options in the future, despite the more expensive price.

good price

very knowledgeable, helpful customer service rep

Affordable and convenient seems cleaned up

Teresa made herself available to my convenience. I called and rented a unit the same day. Everything has gone good so far.

Awesome

Very nice facility, good customer service......great storage units

You can’t get a trailer over 14 ft. Between. The units.

The units. Are concrete floors. And most of the drives. The Roll up doors. Could use. Some attention. And the key pads. Could have Ben in a more easer place. To get to. But for the most part. It’s good for what they are

Great bang for your buck

Teresa Morales was awesome!! Very fast and easy

Helped me out in a jam.

I waited until the last minute to reserve a storage unit. I found myself in a bind. It was late afternoon on a Saturday and I had to be out of a place by the end of day Sunday. I had a rental truck full of my stuff but nowhere to take it. I called around but all the storage places were closed. I didn’t know what I was going to do. Then on Sunday morning my phone rang with a number that looked vaguely familiar so I answered. It was Therisa from Superior Storage. I need not mention the test as you can guess. I must comment on how wonderful and accommodating she was. Thank you for taking a big burden off my shoulders. p.s. This happened in December 2020 and I promised I’d write a review, which I seldom do. Sorry it took so long.

Fast and easy

The rental process was easy and very professional thanks to Terresa the storage is older but perfect for short term

Manager Theresa was top notch

She was not only professional, but being helpful. Helped me save money and rented me a wonderful storage unit in a quiet neighborhood. The only thing is the latch was very rusty and difficult to open. I will use wd-40 when I go back. Thanks!

Top notch service

I decided to go in early to get the paperwork completed and Teresa made the process as painless as possible. She was very kind and explained everything. When I left, I left knowing I made the right decision and would recommend to anyone needing a storage facility.

Very friendly and helpful

Needed a storage that day. He got back to us in a reasonable time. Very nice .