Heartland Storage - Branson (Kirbyville)

Quick and easy

Quick and easy, the ladies are nice and helpful with locks and payments.

潇摯

Very clean. Very quick . They were really nice.

No problems

Good experience no problems clean easy access. The representative was very helpful.

Good location and convenience.

Appreciate the follow-up call not once, but twice, by office staff to help with questions.

Awesome

Tammy in the Kirbyville office is awesome. She is friendly and professional.

Pricing and Room just the right size and price.

Pricing and Room just the right size and price, when i called operators they were able to answer any questions I had on the first day to get in to my unit.

Very professional

Tammy was great, very helpful, friendly. Top notch

Don't store your property here until you can move in a months notice...

Don't use this storage company unless you can move your property within a month if needed. We have had our property in various Heartland (Tri-Sons) locations in Branson and Kirbyville for close to 10 years now and we have been faithful customers, recommending the business to others and never missing a payment. We recently moved out of town and have our small portable building we one used for a drive-thru coffee business stored at the Kirbyville location. We received an e-mail about a week ago that stated: "To continue to make our business viable, we need to repurpose the space you occupy and expand our self-storage availability." We were told to move our building by the end of this month. The e-mail also said " If you are interested in continuing to store your vehicle with us, please contact our office as soon as possible so we can determine if there are any available spaces at this time." My husband was finally able to reach them today and asked if we might move the building to another area in the facility yard while we secure a professional mover to haul the building long distance. We are still not completely moved, my husband is a health professional with his hands full in our present crisis and we've recently been dealing with some serious healthcare issues in our family. We were surprised when Heartland simple said they would have the building removed if we haven't moved it ourselves by the end of this month. It is obvious this business has changed hands, not just names.

Locked in

The gate was open when I got there so I drove in. While inside I completed the Move In online. The gates closed while moving in and my gate code didn't work on the egress keypad. However a quick call to support and I got out. I suggest doing the move in before you go in. (RedFaced)

Very clean and easy to move about!

Very good service and price. Signed up over the phone. Very convenient.

Great place and great prices.

This is a great storages facility. Great prices and customer service. A little farther if a distance but not bad for the cheaper prices compared to other facilities in the area.

Very Friendly and clean

Clean and well kept. Fenced with electronic gate.