Extra Space Storage - 3238 - Auburn - Gatewood Dr.

Quick and efficient

Very quick and efficient process

polite, courteous, knowledge of units

satisfactory, nice, helpful, need i say more?

It was great on all aspects

It was quick and easy and the people at the front desk was so polite made my day go even better

Sherri is very nice

I had another unit there that was a 10 by 10 I reduced my product and Sherri helped me get in and moved to close by to a 10 by 5...I really appreciate the help and the location it was a very smooth transition!

Really good place to store

The lady that helped me was absolutely phenomenal. Very sweet very knowledgeable answered all my questions went above and beyond standards.

Best Customer Service Ever!!!!

We unexpectedly needed a storage unit. While driving on a Saturday night, we called Life Storage and we were able to rent a unit online so that we could access the unit the next day. On Sunday (when no offices are open in Auburn) we couldn't get the gate code to work. We called the 24/7 support and got ahold of someone very quickly! They resolved our problem and we had a great experience moving into the unit. The videos were very helpful at knowing what to do and I loved that they provided a lock for us inside the unit. Their customer support is fabulous and very responsive. Thrilled with our experience.

Convenient location and clean!

So far so good clean location well maintained.

Easy to process

Had a pleasant quick experience getting into my storage unit.

Quick, informative, & easy

The store manager was very friendly, informative, patient, and understanding. The price was a good value for the size of the unit.

Awesome experience

It was a quick and painless process to secure my unit. The store manager was helpful in helping me chose the best unit for my needs. I would recommend this storage to anyone.

Easy access

Centrally located. Manager was very helpful. Took approximately 5minutes to do paperwork

The customer service is what really stood out.

Excellent! The customer service is what really stood out. However, the facility was also reasonably clean. All in all, it was a good experience (so far) and I will recommend it to others!

Could be lower priced

Decent for the money you pay.

Great place to store everything.

Very friendly staff and in all ways accommodating.

It was extremely convenient and also very accommodating. I originally reserved the unit for Sunday February 14th, but the manager allowed me to extend my reservation because I wasn't able to get the items until today Friday the 19th. When I got to the location, she was extremely nice, informative and precise regarding the policies, procedures, etc. Thanks!

Great location an a safe, clean facility.

Staff helpful and friendly!! Clean and safe.

Pretty good experience, expensive

Everything went well just after everything was added on to the total it was expensive. We have rented a storage cubicle before and there wasn't all the extra added on.