Extra Space Storage - 3125 - Birmingham - Walt Drive

Storage Review

Great experience so far. Rental and paperwork was quick and easy. Sheila was very nice. Great price for my unit!

Sheila is Great

Thorough professional and clean. A

Good location and value

Good storage unit. Easy drive up to door. Easy rental and great support from the manager.

Everything was done to my satisfaction.

Easy entry. No Problems. Liked the cat.

Very helpful

I am satisfied and still in the moving process

Wonderful

Had what i needed at fair price

Son passed- we never gained access

Paid over $10,000 from 2011 for son to store possessions. He died in Feb and even though we paid rent, had death certificate, and Alabama next of kin notarized document were not allowed access but promised option to buy at public auction. Sale was private, not notified, cleaned in a rush even though corporate said we could buy it. Could not trust Shelia

Great experience start-to-finish

LifeStorage made the rental process the easiest I’ve seen. They promptly called to confirm my reservation, directed me online to complete the process so that I could check in without even visiting the office. I drove up to my unit, found it spotless and with a welcome back - including a lock for the unit - waiting inside. I appreciate this process very much, and look forward to being their customer!

Awsome

Excellent customer service. Fast and friendly. Facility is very clean.

Very helpful and courteous .

Very helpful and courteous . It also was very close and convenient.

Shelia is AMAZING!!

Shelia is absolutely Amazing!! She really cares about the needs and wants of the people and she helps in so many ways!! She has such a big heart! I would recommend her to anyone!!

Convenient and Great Customer Service

I reserved my space on-line. When I got to the facility the customer service person was kind, courteous and explained all my options. Great over all experience.

Remote location - No 24 hour access

Staff friendly. Price competitive. No availability of size unit needed. Narrow hallways. Did not see security cameras in unit. No access after 9 pm was a problem after an all day move. Staff friendly, but check-in was promised to be 15 minutes and took 45 minutes. No internet or email at facility.

Friendly staff

The facility was clean, and well managed. The check in process was quick and efficient, and the units were in good repair and clean. Everything I was looking for in a self storage unit.

Friendly staff

The facility was clean, and well managed. The check in process was quick and efficient, and the units were in good repair and clean. Everything I was looking for in a self storage unit.

Very Clean, Good Price, Great Customer Service.

Found Bobs last minute and they had climate controlled space available. Not bad prices, very clean place, climate controlled space is kept cool. Access limited to people with gate pass-code.

Renting without a hitch.

Applied and paid on line. Completed the transaction on site. Agent was very helpful and courteous.

When I first got there the lady was very rude and rushed me to look at the units that were available. The good thing though is that she did wave the administration fee.

Great to deal with

Great Staff to deal with. They go the extra mile with a very nice facility.