Public Storage - Elgin - 1300 East Chicago Street

Close to home

On-site manager,Lori,is the best! Walked us through the whole process,really terrific

Computers were down

We were storing a vehicle and brought the documentation but their system was down and we were required to go to another facility to complete the rental. It took at least an hour longer and caused us to miss another appointment

Great customer service

The check in was a bit long, but was great! The employee talked to me about various options and made sure I was comfortable with each step. The unit was great too!

it was quick and easy to get my unit...

it was quick and easy to get my unit and the unit it a reasonable price with easy access and it's climate controlled too. I'm very happy and I like that access is limited until 9pm as to control security. I also like that someone is there to Watch the units 24/7. Thank you

Wonderful experience!

Great online option to reserve a storage room and go conveniently at a time that works for you! The person at the front desk was extremely helpful and detailed. His name is Daniel and made me feel very comfortable to rent from this storage facility!

Sherise was real helpfull

Sherise is a verry good help

I was overall happy with my experience

I was overall happy with my experience. I started by making my reservation online which was quick and easy. The employee onsite was helpful and friendly and the place was clean. However, I was happy that I read other reviews online before I went because I was prepared for extra expenses that I did not read about online such as it was REQUIRED to insure the unit. If it is required I wish it was stated and quoted with the initial fees. Also I brought my own lock instead of renting one which I would not have known about if I had not read others reviews. I dislike finding about additional fees at the last minute.

Sherise was very professional and polite. I would definitely recommend her to all my friends

Paula is great!!!!

Paula is great!!!!

Sherise was awesome she really helped us find the perfect storage space. Exactly what we needed.

Easy to get an account and easy to close account. Buy your own lock! It will cost much less and the one they provide gets rusted and hard to open and they charge $20 for it. Buy small and work your way up in units. I did the reverse. That's my advice. When I signed up I was pressured for a 5 star review. When I closed it then it was with someone else and she was very nice. The neighborhood is sketchy and I was afraid of going at any time alone. You are required to buy insurance so the rate with their specials are different when you sign up.

A MUST RENT FROM PLACE!

I went in to public storage from my reservation I had for my brother. This unit for him, for he is moving here from out of state with 2 bedroom house full of stuff. It was a quick and easy painless process that Kaylee helped create for me and not to mention the cleanliness of not only that unit but also the whole entire site

Greg great employee at you Elgin office.

Great experience at your office in Elgin, Illinois. Greg was very helpful and knowledge.

Nice Place

Nice place, close to home...

Well serviced managed storage units.

Beside being down the street from me, it's well manage by Greg, manager. Any question he has the answer or will get it for you. Thanks for the service of storage facility.

Great experience

Everything and everyone was great and very helpful.

definitely recommended

The team at the Elgin store is awesome and made it so easy to upgrade to a bigger unit. They have been really helpful recommending supplies and are all very pleasant to work with. They are taking a lot of stress away from us while we are moving out of state with the security they provide.

very nice place and people.

I reserved my storage unit online and everything went smoothly.

Great Service

Worked with Greg at Elgin location. All explained well - very nice -