Public Storage - Virginia Beach - 3380 Holland Road

Karen was awesome

Karen was awesome! She made my move simple and was very nice and knowledgeable.

The location & price were priorities...

The location & price were priorities with price first. Great facility & easy to get in & out. The Representative was the best! Super smart, friendly & polite. Very Professional! Make her a manager or lose her soon!

Great service

Great service

Convenient and curteous

I liked the convenience of reserving a unit online. Also the person that checked me into my unit was very helpful and curteous. She answered all my questions.

Rebecca is super

Rebecca is super. She really made my experience with Public storage. She has a great personality and that's why I went with your storage facility. First impression means alot to me.

A great place to store your stuff!!! And great staff!!

Karen was really great at the Holland Road location.. great customer service and very helpful..

Karen was fantastic. we were delayed traveling and she stayed laye to get us all checked in. she was thourough and helpful

Rented my storage from here I was frazzled in a complete rush. Karen was efficient and effective covering everything and getting me in and out. They care about your belongings and offered me everything I needed it was a 1 stop shop minus my truck. I would def recommend doing business with them.

The service was excellent.. Very helpful.. Great attention to detail.. I went into make a payment.. Lakisha was more than patient with me due to the fact I was having issues with my bank.. I was able to make the payment successfully due to Lakisha's assistance. I will recommend her to anyone! Thanks so much..

Great customer service

I had a very pleasant time getting my storage unit. Lady in the office was very informative and nice.

Really Great

I made several calls to storage facilities in the area, but YOU were the closest to my home, and offered a great price for what I needed. I had absolutely no problems signing up for the storage unit, and the staff was sure to point out the extras (tape, boxes, etc.) in case I needed to get any. Plus your hours are perfect for us. Opening early and staying open late was another big plus. Thank You so much

Great customer service

You guys have great customer service

It was easy to set up reservation on line and location easy to find as well. Such a smooth transaction

Such a smooth transaction and everything was clear that was presented to me.

Clean and priced right.

I do not like the fact that you have to get out of your car to punch in the code for entry and exit. In fact, I don't see the need to have to punch in a code to exit at all. There should be a sensor that allows cars to leave when they pull up to it without having to enter a code. (Other facilities I have used operate this way). Other than that, I am pleased with the customer service, and the faciilty is clean and well run.

My experience.

Great service and very professionals the staff is always vey helpful so far i experience nothing but greatness.

Excellent

When you have major changes happening in your life and storage is part of the process, it is such a relief to have a reliable, safe and affordable option. The Public Storage facility I chose is all of these and the staff is great!

Friendly,efficient,and very helpfull making my move in easy by giving me just what I needed.

The manager helped me set up my account and fix my smart phone apt. I am technology challenged. I was shown a unit and boxing material that I needed She also loaded my car. It's a good place to experience.

Understandable

I was supposed to make a payment but did not have the funds available! I spoke to Karen and she said it would be okay if I paid it when I got paid and that was really a blessing to me! Thanks Karen!